柯克伍德渡假村 - 刻伍德

Other than great service(Scott), during summer time, anywhere in Cali is hot... I knew it, but this beutiful place needs air condition system in my room. Even with the windows open it did not help, hardly had some sleep...Thank you, other than that the place is really good... p.d.when I was booking they told me that there was no AC...

It was a busy weekend at Kirkwood (good snow) but we were a Sunday check-in and Monday was not a holiday. We arrived hoping to check in early and couldn't...understandable. Told to come back at 4. Came back at 4 and waited in line over an hour. Fortunately by the time I got to the counter (only 2 front desk agents working), our room was ready. Many people were still being turned away at 5:30, rooms were not cleaned yet! In my opinion, that is inexcusable. Pull staff from somewhere else and get the job done. Especially since they are very strict about the 11am check out time. I tried to use my keycard to re-enter the building to access the parking garage and it would not work after 11am!!! In addition, the people at the front desk were rather snarky and didn't seem to feel bad that guests were not able to check-in ....before dinner and 1.5 hours after the lifts closed. Part of the experience of staying on the mountain is finishing the ski day and relaxing in your room/condo! Not waiting for hours to actually get your room after dinner! Also, the murphy bed was very uncomfortable.

There was plenty of snowfall, however more grooming would make the slopes better. The Wi-Fi was fast enough however could be upgraded to a Secure network.

Good things first: check-in was very thorough and staff were congenial and informative. The room was attractively decorated. Nice (hiking/snowshoeing) trail from the highway (near the pass) up to the "Sentinels" (rocky cliffs) overlooking Kirkwood. Problems: the room was part of a condo and very small for two people. Pillows were uncomfortable, window blinds needed cleaning.There was a microwave and small frig but no glasses, no utensils, no plates, no table and chairs. The kitchen in downstairs also had no supplies at all. The indoor spa was a good temperature but seemed over-chlorinated. There was only one lamp by the double bed, and it was not bright enough to read by. The Meadows charges $10 extra to get room service or coffee for the coffeemaker beyond one day's worth. The Cornice was pretty good for food and happy hour, but other than that, Kirkwood needs an upgrade in foods and beverages restaurants and general store offer; right now, it's almost all 1960's stuff (burgers, dogs, fries, chili) and hugely overpriced. Attention also needed to recycling -- we found a few bins but doesn't look like they're doing much of it.

It was 'ok'. definitely not worth the money. as soon as you walk in, you see the sink on your right, and bathroom on your left. Definitely need an upgrade i.e. painting etc. there were patches of areas that hadn't been painted... they did touch up but not finished. Strange. The bed was not comfy at all. The amenities were good. The main things that made this not so great of a visit, were the thermostat that was stuck in high 70's so too warm and had to open the window. The other primary negative, was the noise level. not sure why we were given an adjoining room.. as we heard the next couple the whole time. Also, anytime ANYONE used the bathroom from any floor, we heard it. when our neighbors took showers, it was an ongoing whistling sound. to point it woke us up! The wifi is weak too..