It was an amazing place to stay one night before going on a cruise vacation with family. Staff was very friendly and went out their way to help us with luggage tags.
Very clean rooms and lobby area. Breakfast was good as well
Irene
1 晚家庭旅遊
10/10
We were in Houston to visit family. We stayed Friday night until Tuesday morning. We had an issue with the guests upstairs and the General Manager Nathalie El Danaf addressed it with professionalism and kindness. The hotel was clean, comfortable, quiet and well maintained. The continental breakfast was good. The dining area was clean and the food was hot. Would definitely stay again and recommend.
真實旅客
4 晚家庭旅遊
10/10
gurtej
1 晚旅行
10/10
Saumil
1 晚旅行
6/10
We started off a little rough, I called to let the front desk know we would have a late check in as our son was playing a couple baseball games. The front desk then proceeded to tell me that would be ok but wanted to inform me that the original room I reserved with 2 queen beds was not available even though I booked it earlier in the week. I asked how was that not available when I reserved it prior to our stay. She wasn’t sure how that happened and said I wasn’t the only one it happened to that day. So they offered a king bed with a sofabed. But I didn’t want my kids to sleep on a sofabed because it’s hard on the back. We’ve all been in a car accident before so we have back problems. Which is why I booked 2 beds. I asked if I could just cancel my reservation and we would find somewhere else to stay. She then said let me speak to my manager and I will call you back. I called back since I didn’t receive a phone call and she told me they did find a room with 2 queen beds to my surprise. But after that rough start, the stay itself was good.
Christina
1 晚家庭旅遊
10/10
Tessal
1 晚好友同遊
10/10
Jeff
4 晚商務旅行
10/10
Great service, rest, and accommodations. Breakfast was very tasty, hot, and timely.
Sandra
3 晚家庭旅遊
10/10
David
1 晚旅行
10/10
CHRISTOFER
1 晚商務旅行
10/10
Murray
5 晚好友同遊
8/10
Sharon L
1 晚旅行
10/10
Graham
2 晚旅行
10/10
Rainer
3 晚旅行
10/10
Reyna
2 晚旅行
6/10
Limited breakfast, pancake machine, oatmeal lid broken. Eggs: not right. Coffee empty and not refilled. Bed and pillows hard
Sharon
3 晚旅行
10/10
Jasmine
2 晚旅行
10/10
Chelsey
1 晚旅行
10/10
Jeff
4 晚旅行
8/10
I stay here when traveling to Houston for business. Location is great for me, hotel is clean and so far well maintained. On this recent trip when I checked in the front desk lady gave me a choice of what floor I wanted to stay on and offered me a beverage and snack. I’ve never had that before, great customer service!!