I received a mail directly from the hotel that I can be upgraded to Urban Room from Breezy Room. However, when I checked into the hotel, the front was not aware of the arrangement and the Urban Rooms were fully occupied that night. I had to stay in Breezy Room for the first night and moved for the following nights. When we informed the front desk on the next morning that we had packed our luggage and ready to move, the front desk staff in our wing had no record and had to check again. Total lack of communication!
Yat Leung
Yat Leung,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 9 月 25 日
Chang
Chang,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 9 月 21 日
Chang
Chang,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
Great choice for stay
Came back again and the standard is as good as before. Nice and cosy place to stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Alessio
Alessio,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
WOOSIK
WOOSIK,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Cindy
Cindy,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 22 日
Charles
Charles,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
ROBERT
ROBERT,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
Shutter service not on time.
The stay was good. The shutter service was pretty disappointing. The timing posted for the shutter to arrive at the Novena pickup point is not accurate at all. I waited for at least 30mins or more before the shutter arrived.
Chee Boon
Chee Boon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
I loved the decor, colors, and the overall vibes of the place.