10/10 Exceptional
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
FELICIA
FELICIA, 1-night trip
Volando Urai Spring Spa and Resort
Riverfront hotel with 2 restaurants, near Wulai Old Street
Near Wulai Old Street, Volando Urai Spring Spa and Resort offers a serene escape with free breakfast, a rejuvenating full-service spa, and two on-site restaurants. Enjoy the hot springs/mineral springs or unwind in the steam room while staying connected with in-room WiFi. Guest reviews praise this hotel’s first-rate property condition.
Wonderful
Popular amenities
- Free breakfast
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- 2 restaurants
- Hot springs
- Sauna
- Steam room
- Hot tub
- Room service
- 2 meeting rooms
- Airport shuttle
- Limo/town car service
- Terrace
- 24-hour front desk
Feel at home (6)
- Cable/satellite TV service
- Terrace
- Daily housekeeping
- Coffee/tea maker
- Blackout drapes/curtains
- Elevator
$743 nightly
$780 total
Feb 20 - Feb 21
Total with taxes and fees
Why we love this property
Spa serenity
The hotel features a full-service spa offering aromatherapy and body scrubs. Hot springs, saunas, and steam rooms create a blissful escape.
Riverside luxury history
Located in a historical district alongside a river, this luxury hotel offers curated decor that complements the storied surroundings.
Epicurean experiences
Discover culinary delights at 2 restaurants in this hotel. The complimentary local cuisine breakfast adds authentic flavor to each morning.
Room options
Showing 11 of 11 rooms
Grandview Double Room, River View (Include French Dinner and American Breakfast)
Exceptional
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
- River view
- 498 sq ft
- Sleeps 2
- 1 Double Bed
Rooftop Suite Double (Include French Dinner and American Breakfast)
Exceptional
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
- Water view
- 635 sq ft
- Sleeps 2
- 1 King Bed
Rooftop Suite
- Sleeps 2
【Mountain View】Deluxe Double Room
- Sleeps 2
Grand View Room
- Sleeps 2
Deluxe Double Room, City View (Include French Dinner and American Breakfast)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
- City view
- 560 sq ft
- Sleeps 2
- 1 Double Bed
Lake Suite
- Sleeps 2
Grandview Twin Room, River View (Include French Dinner and American Breakfast)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
- Lake view
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Rooftop Suite Twin (Include French Dinner and American Breakfast)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
- Sleeps 2
- 2 Twin Beds
【Stream View】Grand View Twin Room
- Sleeps 2
Rooftop Twin Suite
- Sleeps 2
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About the neighborhood
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341
About this property
Volando Urai Spring Spa and Resort
Volando Urai Spring Spa and Resort puts you just a 5-minute drive from Wulai Old Street. After relaxing in the hot tub, guests can grab a bite to eat at Soyan, one of 2 restaurants, which serves breakfast and dinner. Other highlights at this luxurious hotel include a sauna, a steam room, and a snack bar/deli. Fellow travelers say great things about the overall property condition.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Volando Urai Spring Spa and Resort Reviews
Wonderful
9.2
Cleanliness
8.0
Location
9.4
Staff & service
8.8
Property conditions & facilities
10/10 Exceptional
Excellent!
Yorke
Yorke, 1-night trip
8/10 Very good
Everything very nice. Wish food can do better.
chen
chen, 1-night trip
10/10 Exceptional
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Verified traveler
2-night trip
2/10 Poor
スタッフは全く教育されておらず、ホスピタリティのかけらも、サービスの概念も全く無い。レストランが2タイプあるが、どちらも最悪。タイヤル族をフューチャーしていると謳っているが、冒涜に近い。ルレエシャトーだからと信頼して予約したが、ルレエシャトーも落魄れたものだ。
とにもかくにも、最悪。
Takako
Takako, 2-night trip
10/10 Exceptional
除了交通一切都很好
Chia Yu
Chia Yu, 1-night trip
10/10 Exceptional
事前の予約が必要ですがMRT新店駅よりシャトルバスサービスがあるので、便利です。
静かでとてもゆっくりすることが出来ました。ぜひまた訪れたいです。
大浴場の使い方が少し分かりにくかったです。もう少し詳しい案内があるといいと思いました。
Mayuko
Mayuko, 1-night trip
10/10 Exceptional
良好服務態度、絕美的風景與人文
良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。
館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Hsu-yao
Hsu-yao, 2-night trip
8/10 Very good
人文的經營很用心,但是設備可能因為年久未再整理,感覺有些不搭; 節目很用心安排,但是環境腹地局限,活動範圍太小; 早晨湯池開放時間太晚
chen-chia
chen-chia, 1-night trip
10/10 Exceptional
舒服輕鬆療癒
一走入大廳聞到香氛精油，整個心情都放鬆下來，下午茶、晚餐、宵夜和早餐都非常好吃，房間內提供的音樂也很適合沈澱心情，真的可以感受到酒店希望入住的房客都可以享受生活，可惜這次沒看 到生活儀式藝術表演，之後有機會一定會再來～
Verified traveler
1-night trip
8/10 Very good
高級住宿體驗
頂級住宿體驗，從代客停車、辦理手續、幫忙拿行李進房到介紹房間及整體飯店都非常棒，下午茶精緻好吃，大浴池則稍微普通，但有戶外浴池，在低溫中泡溫泉很舒服，唯一可以挑剔的是餐點部分，感覺食材都很高級，但呈現出來的味道很還好，有可能是我們自己口味不合，但晚餐上菜速度實在太慢，整體吃完大概要2小時，難道是因為是法式的所以連上菜速度都要法式?早餐一樣也是口味上沒有很喜歡，但整體餐點的呈現方式都是很高級根與有質感的，床的部分非常舒適無可挑剔，房內飲品皆免費，浴室硬體及備品也都非常高級舒適，唯一小缺點是浴池是用石頭材質砌成的，可能當天真的太冷，熱水竟然無法維持，導致熱水放滿後呈現上面水很熱，下面卻是溫涼的水溫，真的不誇張，一直狂加熱水也一樣，而且會導致上面的水溫太高，這種現象還是第一次遇到，石頭沒泡到水的部分也冰的可以，所以合理推測是石頭導冰的速度過快導致的。整體來說仍是非常棒的體驗
Verified traveler
1-night trip
8/10 Very good
Old hotspring hotel in a great location in Urai
The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Joseph I-Chieh
Joseph I-Chieh, 1-night trip
10/10 Exceptional
環境優美、硬體需更新
飯店整體來說佔地不大，比較無法飯後散散步。
但服務人員的態度優良，很專業。
房間裡有一點濕，所以有點味道，但有除濕機，就稍微好點。
但整體來說是不錯的。
Chih Chun
Chih Chun, 1-night trip
8/10 Very good
餐點真的很有水準。好吃，
Chi chen
Chi chen, 1-night trip
10/10 Exceptional
整體來說是好的 只 是不巧遇到飯店消毒 房內有死蟑螂 撇除蟑螂 是滿分住宿
Meng-Liang
Meng-Liang, 1-night trip
10/10 Exceptional
服务非常惊艳。
HaoHsin
HaoHsin, 1-night trip
8/10 Very good
Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.
Verified traveler
1-night trip
10/10 Exceptional
住宿佳
住宿佳
餐飲尚可
Hui Chen
Hui Chen, 1-night trip
8/10 Very good
Nice place for relaxation
Nice place to relax
Hsin Yu
Hsin Yu, 1-night trip
10/10 Exceptional
很棒的渡假休養的飯店，還有美食可以享用！
YIPING
YIPING, 1-night trip
8/10 Very good
尚待加強
以這樣的房價 住宿品質尚待努力
CHIH HUNG
CHIH HUNG, 1-night trip
10/10 Exceptional
완전 굿굿!!
호캉스 제대로 할수 있는 곳입니다.
매년 갈 예정입니다.
YOONKYUNG
YOONKYUNG, 3-night trip
2/10 Poor
超爛的飯店
我是訂一大床！！超爛的～大包小包到那邊！才說只能兩張單人床合併～25000一晚的水準我也是見識到了
Kai ho
Kai ho, 1-night trip
10/10 Exceptional
Exceptional services and great view. Definitely would come back in the future.
Verified traveler
1-night trip
8/10 Very good
還好
不過不失吧，畢竟酒店也比較老，確實有一點老化了，但同區最好的酒店仍是你，雖然價格有一點貴。
Verified traveler
1-night trip
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