Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Hotel Casa San Rafael

3.5 star property
Hotel in the heart of Cuenca

Choose dates to view prices

Photo gallery for Hotel Casa San Rafael

Exterior detail
Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Lounge
Restaurant
Dining
In the heart of Cuenca Historic Center, Hotel Casa San Rafael offers a cozy retreat with a fireplace in the lobby and free English breakfast. Connect to WiFi, enjoy coffee or tea in the lobby, and appreciate helpful staff who have impressed previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free breakfast
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (11)

  • Daily housekeeping
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Single Room

Highlights

Soundproofed
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
  • 118 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Luxury Double Room, Patio, Garden View | Premium bedding, down comforters, individually decorated

Hotel Boutique Casa Montalvo Cuenca

  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, 56 reviews
$61 nightly
The price is $61
Oct 20 - Oct 21
Hotel Boutique Casa Montalvo Cuenca
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay

What's nearby

  • Plaza Rotary Market - 3 min walk - 0.3 km
  • Calderon Park - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 14 min walk - 1.2 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • 14n - Antonio Borrero Station - 7 min walk
  • Gaspar Sangurima Tram Station - 6 min walk
  • Terminal Terrestre Station - 16 min walk
  • Unidad Nacional Tram Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tiesto's - ‬4 min walk
  • ‪Latitud Cero Taproom - ‬4 min walk
  • ‪Hotel Santa Lucia - ‬4 min walk
  • ‪Melatte Café Y Chocolate - ‬5 min walk
  • ‪Monte Bianco San Blas - ‬3 min walk

About this property

Hotel Casa San Rafael

Hotel Casa San Rafael is just 1.6 mi (2.6 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and English breakfast daily between 7:30 AM and 10:00 AM. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 6 minutes away.

At a glance

DONE

Hotel size

    • 13 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 8 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking nearby (USD 13 per day; reservations required)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Free English breakfast each morning 7:30 AM–10:00 AM
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (roundtrip)
  • Credit card charges are subject to an extra charge of 8 percent

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 12 costs USD 10 (roundtrip)

Parking

  • Parking is available nearby and costs USD 13 per day (66 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Casa San Rafael Hotel
Casa San Rafael Cuenca
Hotel Casa San Rafael
Hotel Casa San Rafael Cuenca
Hotel Casa San Rafael Cuenca
Hotel Casa San Rafael Hotel Cuenca

Frequently asked questions

Does Hotel Casa San Rafael offer free cancellation for a full refund?

Yes, Hotel Casa San Rafael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa San Rafael?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Casa San Rafael?

Yes, an airport shuttle is available. The charge is USD 20 per person roundtrip.

What are the check-in and check-out times at Hotel Casa San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What's the area around Hotel Casa San Rafael like?

Hotel Casa San Rafael is in Cuenca Historic Center, a short 4-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from Plaza Rotary Market.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.