This is a conference style hotel, it has a cold atmosphere and very few facilities.
If you are looking for a cosy, comfortable, with the world wide renowned warm Irish hospitality this isn’t the hotel for you.
This hotel is situated next door to a very large religious building, the knock shrine & Basilica.
As soon as you enter the hotel the cold stone floor & walls and high ceiling makes the place feel cold and stark.
The elevator was not working ( due to storm damage) so you need to carry you luggage downstairs to your room, luckily we only had small bags but I feel sorry for anyone with anything larger as no help was offered.
The room was very basic, bed hard, no bathroom ventilation, no refrigerator, no shampoo or body wash or bottled water or anything complimentary.
I asked the front desk if they had convenience shop in the hotel or a vending machine and the answer was no.
The restaurant followed the pattern being basic, cold atmosphere and the food was average to poor and quite expensive vs other hotels we had stayed at with a very basic burger costing 18 euros. Tap water was on offer but it smelt of ammonia.
We will not be staying here again