This little hotel is in a great location near a train stop, super comfortable, friendly employees. We let them know we were arriving after hours (since it’s unstaffed at night) and did not get a response through hotels.com after many tried and also calling. Hotels.com contacted them for me and I was told I’d get a door code the day before arrival. It didn’t come. I emailed directly to the hotel and was able to get it, finally, with an excuse that they didn’t have my correct number to text it. I gave them my number previously, but the real problem is that they will not respond to you through hotels.com like other hotels. If you are arriving after hours, this will be an issue as we weren’t the only ones. They give 2 sets of codes and then you see 3 key pads. It’s a bit confusing. Otherwise, it’s a wonderful place to stay.