我是否可以免費取消克里夫水電飯店的預訂並收到全額退款？

可以，克里夫水電飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

克里夫水電飯店是否有游泳池？

是的，住宿提供2 座室內游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 07:00 至 21:00。

克里夫水電飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

克里夫水電飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

克里夫水電飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:00。退房時間為 11:00。提供快速入住和退房，以及零接觸入住和退房服務。

克里夫水電飯店和附近有什麼好看好玩的？

盡享住宿提供的活動，包含騎乘/租借馬匹、射箭和溜索，另外還可以到高爾夫球場上盡情揮桿。住宿還有提供其他娛樂活動，例如健身課程。您可以去附設的 2 座室內游泳池游個泳，或去享受這間飯店的其他設施，例如2 間酒吧和三溫暖。克里夫水電飯店還有具備蒸氣室和遊戲間，以及野餐區和花園。

克里夫水電飯店內部或附近是否有餐廳？

是的，此住宿附設 6 間餐廳。

克里夫水電飯店附近的環境怎麼樣？

從克里夫水電飯店走路只要 13 分鐘就可以到克里夫高爾夫俱樂部有限公司，另外走 9 分鐘還可以到麥克羅斯蒂公園。

克里夫水電飯店住宿資訊、相片和旅客評語

Q: 克里夫水電飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 克里夫水電飯店內部或附近是否有餐廳？

是的，此住宿附設 6 間餐廳。

6/10 不錯哦

2025 年 11 月 21 日

Booked two rooms but only one available on check in. Offered us three option of smaller rooms before the fourth suggestion was accepted. Staff very friendly and helpful throughout.

Joanne，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 13 日

All the staff were amazing, from the receptionists to the cleaners, waiters and staff doing the activities. The hotel was immaculate, staff were so friendly and helpful, food was amazing and beds super comfy and clean.

Sophie，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 11 月 9 日

Lovely modern renovated room. Very comfortable, small bathroom but perfectly formed! Great shower.

Gail，2 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 10 月 15 日

Excellent place, but!

Reception was good, room was good apart from the view of the roof right outside the window. Liked the options for dining though never got the chance to enjoy it after the first late lunch on arrival. My wife was ill with food poisoning! I was ok but i had a different meal. She spent the rest of the day and night sick in bed. We asked if we could have a refund for the second night as I needed to take her home. The reception were great and were happy to refund. Unfortunately it hasnt happened. They did put £103.96 into our bank, but had already taken £100 for the card and purchases plus £47.46 for the lunch, then took another £147.46 from our card. We are now 7 days, the 100 and the 46 have now gone so all is square but no refund for the second night.

Keith，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 5 日

Beautiful hotel

Absolutely gorgeous hotel. Very impressive and lots to do. All the staff were lovely too. Clean spacious family room. Got moved when we asked for a better view and the room was ideal. Good restaurants and a good atmosphere. Didn’t do the activities as Storm Amy arrived!! Would be lovely in the summer. Will definitely go back to stay.

Angela，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 29 日

Room was clean with beautiful views and enough space for all 3 of us. Staff were very pleasant and helpful when questions were asked. Breakfast was delicious with lots of options. Had to ask for pancakes for my little one though and no chocolate sauce which she was disappointed in but didn’t ruin our breakfast experience. We used the pool which was great too. Kids pool was warmer than the big pool which was lovely.

Nicola，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 27 日

The hotel was clean and room was a good size but we went to the restaurant for lunch costing nearly £200 and the service was poor and at times staff were very rude. We were a party of 8 and although it was empty they crammed us around a table suitable for 5 max, made mistakes with the kids food order and then were quite rude when told. Breakfast was terrible. we were sat in a different restaurant than the buffet so not easy going back and forward to get food with 4 kids , took a short cut back in the front door rather than walking full way round and was told off by a very rude hostess. Didn’t take a tea/coffee order until called over then forgot about the kids pancake order. We also paid for adventure day passes and it was so disorganised. Tree top climbing was so busy and a nightmare to get into turned up 40 minutes early, stood at front and folk just turned up and skipped in front of us. same happened at the shooting and staff didn’t seem to care. Bit disappointing especially when it was adults skipping in front of kids. On busy days they really should do advance bookings for time slots to make sure everyone gets a turn without it turning into arguments.

James，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 11 日

Hotel shows age, but overall is good.

Overall, we were pleased with the place. However, The room was not very clean. The floor was dirty had to be mopped. The chairs were old and dirty. We needed to have the window cracked open because it was very musty in the room. Also, We were very happy with the Receptionist Amita. The reason was that previous to talking to her about a lost item, we called the reception twice and spoke to them in person to find our lost item and rather than checking thoroughly, They simply said nothing was turned that fit the description of what we had lost. Amita on the other hand First told us there was nothing that she knew about, but She would check another place to make sure. After checking, she found our item. It was very essential in our traveling and we were very happy that she found it. We don’t understand why the other receptionists were not as thorough as she was, but at least we can give an excellent report for her. We are pleased with the breakfast, the only thing we might add is that it would be nice to have more vegan items with protein. The baked beans seemed to be the only item with protein, and we had the same food every day. if you stay one day, it’s OK but we stayed five days

Eric，8 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 10 日

Stately and activity-filled

The sprawling grounds has so much to explore, and the hotel offers such a variety of activities you wont ever feel bored. You can even have your own Bridgerton moment on their immaculate croquet lawn. The building is quite stately and the rooms well appointed. Some rooms are only accessible via a staircase so if you have heavy luggage or mobility issues, best to write ahead to the hotel. Special shout-out to Tessa who is part of the concierge team. She was so friendly, helpful, and service-minded. She has an ability to anticipate your needs and give really good suggestions. Recommend the horse-riding activity because you get to tour the extensive estate. Would've loved to do the nature walk if I had more time there!

Wyntrice，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 8 日

Value for money stay, great hotel

My partner and I visited for one night, we were both very impressed. We booked a standard room, it was spacious, clean and had dual aspect windows. We didn’t manage to eat at the main hotel however the meal we had at the sister restaurant was really good value. The main bar looks like it’s recently been refurbished, a great place to chill out and the bartenders were very friendly. The Victorian spa was definitely worth visiting but I’m not sure that charging hotel guests for its use is entirely justifiable.

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 7 日

Sam，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 3 日

Graham，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 31 日

A majestic beautiful hotel we’ll be back

Douglas，2 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 29 日

Breakfast buffet choices could be hotter especially scrambled egg! Service in restaurants need to be improved.

Duncan，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 25 日

Rachel，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 25 日

Very relaxing and lovely spa area

John，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 22 日

Great location and facilities with great resturant choices Steep hill down into Crieff

David，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 19 日

Disappointing Stay Despite Beautiful Surroundings We recently stayed at the Crieff Hydro and were impressed by the beautiful surroundings and the hotel itself – it really is a stunning location. The staff were lovely and attentive throughout our visit. Unfortunately, our experience was marred by a serious issue with the room we booked. We had specifically chosen a room that, as advertised, included a dividing space – ideal for parents with a young child. We even raised concerns about the room prior to booking, but were only told they were tell Expedia to remove the picture of the room we booked (family triple) Sadly, no offer to remedy the issues from the hotel. To make matters worse, the room was uncomfortably hot, with no air conditioning and only a cheap fan provided, which did little to help. While the hotel has great potential and the staff were wonderful, our stay was ultimately ruined by misleading advertising and an unsuitable room setup. A real shame, as we had high hopes.

Sam，1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 19 日

Conor，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 19 日

We booked a one night stay for our family of 6. There were no family rooms so we had 2 room, these were large, clean and comfortable. We ate in the Brasserie, this was disappointing, staff were friendly but the service lacked any extra touches, we had to ask several times for things. Food was ok, the steak was the best thing. The scampi was very dry- avoid! Staff didn’t ask how our meal was to feed it back at the time. Breakfast the next day was carnage, we had a short wait to be seated to then find our table wasn’t set, was told someone would be over but they never appeared. We had to ask several times for tea/coffee. There were lots of half cleared tables around, there seemed to be plenty staff but again lacking leadership. Buffet felt too busy, there needs to be a better flow for the space. People had to ask several times for bowls. Food was ok. Grounds of the hotel and welcome are nice, pool was warm, we went to the splash session which had a slide which the kids enjoyed. Lots of other activities going on like table tennis, badminton, games which were free. Overall the concept of the hotel is good, but overpriced for below average service, wouldn’t return

Julie，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 15 日

Tina，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 13 日

James，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 13 日

9 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 12 日

Huge difference since being upgraded. Seating in the bar area much improved.

Ronald，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 12 日

Very relaxing and good ambiance. Friendly, helpful staff have added to our stay. Thank you. We will be back.

Anne，3 晚旅行

Hotels.com 真實旅客評語

克里夫水電飯店

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