Staff are amazing, comfortable stay, would definitely stay again when at the races.
Customer service when an issue arose after the stay (not the hotels fault) was excellent
Stacy
Stacy,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Always good.
Great stay at the hotel. So good we are back again the following week.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Castle concert
Stayed 1 night for a concert at the castle,
Ryan
Ryan,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 9 日
Horrendous room. I paid £144 for a room that had a tiny bed with awful mattress and a shower that couldn’t be used. Was either boiling hot or freezing cold. The second you added the cold to the mixer tap it would go freezing. Impossible to get to a usable or even safe temperature. The pub downstairs was lovely and the staff great. But the rooms were just truly awful.
Gareth
Gareth,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Room was ok for the price paid. Breakfast, service and staff were very good, but the shower was inadequate with poor flow and inconsistent temperature.
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Disappointed
Room really hot when arrived, windows wouldnt work in either room or toilet so couldnt open window. Room was booked as a triple but set up as a double and a single. Did the job but a bit disappointing
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 12 日
Very handy for trips to Cardiff Concerts
A bit tired hotel which is also a pub
Walking distance to Chepstow station and 1/2 hourly service to Cardiff Central
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Petter
Petter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Emily
Emily,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Juliana
Juliana,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Peter
Peter,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
L
L,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 4 日
Rooms could do with an update. Bed comfy. Breakfast lovely. Staff very nice.
Julian
Julian,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 30 日
Chris
Chris,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
It was a lovely and comfortable hotel. The bath tub was large and
Mio
Mio,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Centrally located
Well placed in the centre of town, this is a popular venue for locals and visitors it seems, with tables outside as well as in. The parking is tight, and the receptionist lovely and helpful when we checked in. We would stay here again.
Pam
Pam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 12 日
One night stay. Hotel was very tired but the staff were friendly and attentive. Breakfast was good.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 1 日
Ok for a pub ‘hotel’. Decent shower but toilet was tight against the radiator and impossible to sit on squarely. Room wasn’t dirty but equally wasn’t the cleanest. We were charged £15 for having a dog but normally getting a few biscuits and a dog bowl. supposedly for ‘special cleaning products’, but no sign
David
David,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 27 日
brian
brian,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 25 日
Stayed for 3 nights no problems staff fantastic breakfast sets you up for the day, room was comfortable and clean
Paul
Paul,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 24 日
David
David,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 23 日
Paul
Paul,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 15 日
Very conveniently located in centre of Chepstow, historic building.
John
John,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
My only fault with this place is the breakfast, it's £14.95 regardless of what you have, so if you have full English it's that price, fine but if you have egg on toast it's still £14.95, so I had breakfast somewhere else. They are missing out there.