The Leela Ashtamudi is a truly beautiful hotel with a prime position overlooking the backwaters. The staff were excellent. The complementary high tea and house boat cruise really made our stay in Kollam.
Our room was of a very high standard but tired in areas, as were some parts of the hotel.
Overall excellent but management could really do with investing in maintenance/upgrade to make this a truly world class destination.
Liam
1 晚浪漫之旅
8/10
Rooms needs to be renovated to the five stars hotel level, specially bathrooms. There were hard water marks everywhere in the bathroom also on a wood floor in the main area of our room. Someone probably spilled something on a hardwood floor previously.
Buffet breakfast and dinner is average, food was not hot, waiter had to warm our food in the microwave. I would not consider this hotel as a five stars property.
Vimal
1 晚浪漫之旅
10/10
sid
1 晚旅行
2/10
Ajith
1 晚旅行
8/10
Prema
3 晚旅行
2/10
arun
1 晚旅行
6/10
真實旅客
1 晚家庭旅遊
8/10
This is the best property in Kollam. The views of the Ashtamudi lake and the surrounding scenery are both jaw dropping. Breakfast is a grand feast! Staff is responsive and very helpful. I always stay here when I’m in Kollam.
Geetha
3 晚家庭旅遊
10/10
Indera
1 晚旅行
10/10
Christophe
1 晚旅行
10/10
dijil
2 晚旅行
8/10
I like the view
Sreeraj
1 晚家庭旅遊
10/10
good customer service. only downside is you need to book taxi thru hotel front desk to go out. Hotel charge 3X for the taxi fair.
Sheena
3 晚旅行
2/10
The bathrooms smelled, dirty and old. This is not a 5 start resort. This place is nasty to stay. The smell was awful. I asked to speak to manager and he never came to talk. The staff were clueless
suresh
7 晚家庭旅遊
8/10
Food was average, same option for everyday
SUJI
2 晚好友同遊
2/10
The above ratings speak for itself. This was a very disappointing stay. Arrived late and my room smelled like the septic system was leaking. I asked the hotel to fix it but unfortunately had to ask every day for my 6 day stay. I didn’t get hot water in my shower and had to repeatedly ask to get this fixed but no luck. The front desk offered to put me and my group in different rooms but ended up smaller rooms with same smell.
Benny
7 晚家庭旅遊
2/10
Benny
7 晚家庭旅遊
10/10
Great staff. High tea was a surprise and the buffet breakfast superb
David
1 晚旅行
10/10
Excellent staff and facility . Would love to visit again .