Avoid Waiheke Island Resort! Had a terrible experience where our room was completely not clean even when first checked-in! Dirty and unprepared, bedsheet unmade, towels all over toilet, used coffee cup in kitchen. Staff were unhelpful with insufficient follow-ups, even hanging up on us. They moved us to a worse room without the view we paid for to settle and couldn't reach them anymore to assist luggage up and down the stairs changing over rooms. No follow-up or proper apology, hair still spot on “cleaned” bedsheet. Don't waste your time and money here!
Oi Ying
Oi Ying,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2015 年 3 月 7 日
cui
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Natalie
Natalie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Being in paradise.
Wonderful views, comfortable, clean and relaxing.
Rudyard
Rudyard,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
I had a fantastic stay. The view was beautiful, the room was comfortable, and it was so close to the beach. Would absolutely stay here again.
Josh
Josh,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
Too many steps
Bruce
Bruce,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
Lovely apartment, beautiful view. Did not realise how many stairs we would have to drag the bags up and down. One bed was great, the other so soft it seemed broken. I’m sure the restaurant and view would be amazing however we went in winter and it was only open on the Saturday.
Megan
Megan,3 晚家庭旅遊
Wotif 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Lovely rooms and facilities and great staff
Peter
Peter,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
The access to the room was down multiple very very steep steps. When booking it indicated breakfast was included, however a sign outside the (closed) reception advised the restaurant was closed on a Monday (we stayed Sunday night). The key was left in a box, and we had to climb a huge number of stairs to return the key in the morning. Some basic things like soap for the hand basin would have been nice. A box of tissues would also be nice.
Helen
Helen,1 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2025 年 5 月 3 日
Good place for short stay, equipped with most amenities. Also good to have a spa and pool for use.
Arushi
Arushi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Great to have a pool , spa , resturant and great coffee onsite , with palm beach a short walk away it was a very convienient location .
MICHAEL
MICHAEL,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Waiheke Island Resort is really a nice play to stay. This was not our first time that we stayed there, and we will come again and again.
Absolutely perfect place, strongly recommended.
One comment for property maintenance: please punch down all nails on wooded deck that are sticking out. It is not safe to walk bare feet on the deck.
Miodrag
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Cleanliness of room, location, option to eat in restaurant if you wanted too
Leigh
Leigh,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
The staff here are super nice and super helpful. It was very clean and the room nice and spacious.
Linda
Linda,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Liza-Anne
Liza-Anne,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
Tam
Tam,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 17 日
Rebecca
Rebecca,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
Eugene
Eugene,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 10 日
Kylie
Kylie,1 晚旅行
Wotif 真實旅客評語
8/10 非常好
2025 年 4 月 6 日
Very nice stay with a clean, comfortable, spacious room. The pool and spa were great, with lovely views from there and our room. We had enjoyed a quiet night, felt very secluded despite large number of rooms.
Bus stop right outside for easy access.
Would recommend if you are travelling light as there is a steep walk to reception and many stairs to rooms. Would definitely stay again.
Melanie
Melanie,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Loved!
Lovely! Such beautiful grounds and loved the views from the lobby, pool, and villas. Loved that it was right off the bus stop too. Felt very quaint and private. Would definitely stay here again!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
Clean and quiet lodging, great food, kind and helpful staff. thanks so much!