Avoid Waiheke Island Resort! Had a terrible experience where our room was completely not clean even when first checked-in! Dirty and unprepared, bedsheet unmade, towels all over toilet, used coffee cup in kitchen. Staff were unhelpful with insufficient follow-ups, even hanging up on us. They moved us to a worse room without the view we paid for to settle and couldn't reach them anymore to assist luggage up and down the stairs changing over rooms. No follow-up or proper apology, hair still spot on “cleaned” bedsheet. Don't waste your time and money here!
Oi Ying
Oi Ying,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2015 年 3 月 7 日
cui
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Liza-Anne
Liza-Anne,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
Eugene
Eugene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Loved!
Lovely! Such beautiful grounds and loved the views from the lobby, pool, and villas. Loved that it was right off the bus stop too. Felt very quaint and private. Would definitely stay here again!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Cass
Cass,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 10 日
Two day stay
This place looked amazing online but in reality it is extremely run down, not well kept and in need of some serious repairs and maintenance.
MA
MA,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 7 日
Great use of the pool and easy parking. Comfortable bed and black out curtains. Couch however was disgusting full of stains that we actually had to put the cushions down to sit on them. The floor is needed for a good hot water mop. No hand soap. There were plates but unfortunately no bowls. Only spent one night there so did not bother chasing up after all this. But overall accom is nice, great location. Comfortable bed and easy check in and great use of pool. Just need thorough cleaning.
Joanne
Joanne,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
Rachael
Rachael,1 晚旅行
Wotif 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
Very tidy, high standard units.
Bassam
Bassam,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Great view
Great location, old but refurbished and very clean. Shower pressure was great despite from on site water tank on an island with scarce water supply. Swimming pool small but deep so great for cooling down and underwater swimming.
Grant
Grant,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 18 日
Beautiful view and wonderful staff. Spacious room, air conditioning was loud and no screens so we were hot at night. Could hear people walking in room above us at night. Far from other restaurants and town so take taxis or walk/bus options if you don’t have a car.
Kathy
Kathy,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Wonderful experience from room to dining. People were great and easy to interact with staff.
Mark
Mark,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 11 日
Le logement est propre, confortable, quoique bruyant lorsque vous avez des logements au dessus de vous, vous entendez les pas des occupants et l'accès est assez sportif
vous devez desdendre des escaliers avec vos valises.
Assez loin du centre ville, il vaut mieux avour une voiture Sinon le site est beau.
Maina
Maina,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 9 日
Margaretha
Margaretha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Virpi
Virpi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Bevan
Bevan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
Great facilities and stunning views
Really enjoyed our stay, received a warm welcome with complimentary glass of bubbles at the bar. Unit was modern, spacious and clean. Had a nice patio with a sea view. Loved having the option to use the pool and a restaurant on site, which is rare in Waiheke. Food was amazing and staff really lovely. Will definitely book again.
Kathy
Kathy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 3 日
Great place to stay
Carol
Carol,13 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 3 日
we feel like we are not valued as guest. The unit was not clean. there was cockroach when we open the menu book. the floor is dusty. the furniture outdoor was in bad shape. Pillows were ripped- probably due to old age. I dont usually write reviews but the experience we had was bad that it will not be fair for other people if the resort will not know about this feedback.