The staff didn't clean the room during my stay. When I registered on 3rd Sept, the staff explicitly told me that the parking fee will be effective on 4th Sept. But when returned to the hotel at 6 :30 pm on 4th Sept, I found the car park was full and nobody answered the door or my call. It was only until I made the complaint in the morning, the staff then gave me the R28 parking label. And the worst thing was when I said to her that she should only charge the parking fee for two day, the staff blatently denied that she ever said to me the 4th Sept was free.
I definitely will not visit this hotel and tell everyone that know about my unhappy experience
真實旅客
4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2016年6月26日
酒店位置好!有私人泊車位!
自助早餐 員工服務十分有善 值得推薦!
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Diamond Villas stay
Clean and tidy. Easy access to and from city centre by bus.
Terance
Terance,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Jared
Jared,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月20日
Ezra
Ezra,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月14日
Benny
Benny,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月30日
Good for an overnight stay if you’re attending an event,clean enough and in a quiet area
Gerard
Gerard,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月6日
on check in if you can call it that. phoning a mobile number to gain access to follow instructions to gain entry, as a sole person i felt utterly unsafe staying here, after five minutes in the room i could not stay there. i returned home by train cutting my two day break to a end. its more like a half way house or hostel, should be removed as a b&b. disgrace.
Tracey
Tracey,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
Great place
After reading some of the negative reviews we were very pleasantly surprised. Staff were helpful and attentive and actually went above and beyond. Overall the property is a little dated and and in one of our rooms the tv wasn't working properly and in another the the lightbulbs needed replacing but it's clean, the beds are comfy and it's close to town. Would definitely stay here again.
Alison
Alison,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月27日
York 2024 visit
We enjoyed our stay at the Diamond Villa hotel, for our weekend in York
The room we stayed in was clean, although for the 3 of us we found it was a little difficult to move around, however we managed.
Thank-you for having us
Ellie
Ellie,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月17日
Torbjørn
Torbjørn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月21日
Very handy within walking distance of york centre
Hodie
Hodie,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月19日
Better than a tent (just)............
Basic as it gets, no towels provided, no staff on site, you need a degree to get through security locks, strong smell of cigarette smoke.
Plus side: Close to York Minster and the hospital. Nuff said, line drawn and will not be revisiting.
Carl
Carl,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月8日
I was staying in the property for four nights, spending most days sightseeing. For a double room it was a bit cramped, but for a single traveller on a tight budget perfectly sufficient. The room was equipped with an electric kettle and a mini-fridge, which was convenient for a few day stay. The room also contained a well-stocked toilet (which however needs a hook for a towel) and a shower cabin opening to a room - not what I expected but not really a problem (if you can figure out how to set water temperature). I found opening the front and room doors with a card very practical and easy. Property is in general quiet, but other guests can be heard. Most of York attractions are located within 20-30 minutes walk from the property and personally I found no need for public transport in this town, I happily hiked all over it. And a tip for future guests: on your way to York Minster you will pass Aly's Bakery: their San Sebastian cheesecake is heavenly, not to be missed!
Zuzanna
Zuzanna,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月5日
The property is okay but a little bit old. The cleaning is in the UK standard. The place is 20 min from the city centre in a quiet and safe area.
Irma
Irma,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月20日
Very nice room short walk into town center very polite and help staff definitely book again
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年12月10日
Shocking
Minging room to be honest
Staines on walls .. wall paper hanging off
All chrome rusty
Shower door covered in grime on seals
Whole place had a wierd smell and extractor fan rattled all night.
Avoid
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年12月5日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年10月29日
Contact prior to my stay was a little problematic but on the day itself the people I spoke to were friendly and very helpful
Neil Antony
Neil Antony,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2023年9月24日
Basic accommodation, clean and adequate.
Valerie
Valerie,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年8月27日
Ikke ok til prisen
Birgit
Birgit,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年8月10日
I didn't like anything I was told I would be on the first floor double bed but when I got there the owner said go round the back and gave me the key safe code which opened on a bedroom on the ground floor the bathroom was moldy and dirty I am reporting it to the council environmental and hotel inspector don't go pay the extra for a better hotel