We really enjoyed our stay. The staff were very friendly and offered an intimate and hospitable environment. We arrived early and the staff were able to arrange an early check in so we could get some much needed sleep following our overnight flight. The location was fantastic for sight seeing, and had great food and shopping in the immediate area. The building itself is old and has a lot of character. I know others complained there is not a lift, but frankly if this is a problem for you, you should consider skipping Rome altogether because it is a big and ancient city with many hills and stairs, which require significant walking and climbing. Our only slight complaint is there was very little hot water for showering, and it was basically a 50/50 chance, regardless of the time of day, that your shower would be hot. Other than that minor issue, we really enjoyed our stay and would strongly recommend the Relais Teatro Argentina.