Welcome drinks gives a good first impression. Although no air conditioning, hotel offers fan for ventilation and that's okay for night temperture of below 20 degrees. Location close to city centre with lots of pubs and restaurants around.
Wai Kwong
Wai Kwong,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 12 月 11 日
If you want a location which is literally a stone’s throw from NUFC or Newcastle city centre, this is the place. But you get what you pay for.
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 12 月 10 日
Greeted at reception by workmen repairing a leak in the ceiling and another repairing a door. Room was ok but a bit basic for a 4star hotel. Electric heater was either red hot or off. Toiletries limited to body ash. No tissues in the holder. One of the two lifts was out of service, with associated waiting times increased. View over football stadium with quite a bit of traffic noise. Breakfast disappointing, self service buffet style with no fried eggs, fried bread or black pudding. Not too big a deal but I like as surprised that so many items were unavailable despite to restaurant not being that busy.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 12 月 8 日
Lovely room and friendly staff
Janet
Janet,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 12 月 7 日
The room needed decorating. The music in the bar went on very loudly until after midnight. There wasn’t a quiet bar or restaurant to eat or drink in. Appreciate there was football on but I could see a lot of families and the bar was not suitable with the extremely loud music
Seema
Seema,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 12 月 7 日
Great room, staff were brilliant and helpful, breakfast was lovely
Rachel
Rachel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 7 日
Booked a suite for 2 adults (which was for a family of 4). The suite was tired, the windows were dirty and the toilet roll holder was hanging off. The kitchen equipment was certainly not for a family of 4.
Went to reception to express our concerns and were moved to a different room. Unfortunately it wasn’t a suite, but a studio. Even though we were charged extra to move there. The room was clean, but the towels were stained. The shower pretty much flooded the bathroom every time we used it, so had to request fresh towels every day. The phone in the room also wasn’t working so we had to ask at reception each day for the towels.
Only one lift was working for the duration of our stay - and another guest said it has been out of order since June!!
Not what you would expect from a 4 star hotel.