Welcome drinks gives a good first impression. Although no air conditioning, hotel offers fan for ventilation and that's okay for night temperture of below 20 degrees. Location close to city centre with lots of pubs and restaurants around.
Wai Kwong
Wai Kwong,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Excellent stay, friendly staff and information given at check in. We stayed in a suite for our anniversary and I would definitely recommend. Good breakfast choices.
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 29 日
Great location for Football club and town
Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.
Yuwan
Yuwan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Business trip every month
Steven
Steven,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Charlie
Charlie,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 21 日
Good stay, voi
The access to metro and restaurants is great. However, there was one night where I didn't have hot water in the shower. I tried to use the telephone to call reception and it didn't work either!
Tried to call the phone number from Google and no one picked up.
So I had to go downstairs (this was 10pm) and I've been informed they had some issues with the boiler. Had to wait until next morning.
This is something that can happen, just hope it's not a regular problem.
Also the carpets could be cleaned more often as it would give a better impression to guests.
I liked the idea of having a microwave, kitchen sink and a frigde, so that was a very positive side of my stay.
Apart from the hot water and carpets I had a good stay.
Michele
Michele,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Good location but a little disappointing
The lobby area was nice and the staff were great but we were really disappointed with the room we had booked. It didn't reflect what we saw on the pictures and looked quite dated and didn't "feel" clean (just for clarity there weren't any signs of dirt or rubbish). We immediately got changed and went out for food and had decided that we needed to change room. Luckily we expressed our concerns and were able to get an upgrade which was much better. I can't remember what the room was called but it's the one with the kitchen. We paid for breakfast but that was quite disappointing and so we left and went to a coffee shop instead. The bar/eating area did give off sports bar vibes as there were many screens and would probably be great for when sporting events are being televised. Location wise the hotel is in a decent area as everything we wanted was in walking distance but we just expected a little more from the hotel itself. Again, I would just like to say that I was really happy with the staff and their service.
theo
theo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Jo
Jo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Great venue for city centre.
Carlton
Carlton,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
Nearly perfect hotel
Hotel was perfect but needs aircon in the rooms.
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
debbie
debbie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
michael
michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Great hotel
A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 4 日
Jade
Jade,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Enjoyed every minute
Amazing space and excellent stay
Musa
Musa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
One night in Newcastle
Great location and view of st James,right over the road to the stack which is a great day/night out !! the hotel itself is lovely but rooms are tired and in need of a refresh
Lexi
Lexi,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 30 日
Never again
Rebecca
Rebecca,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Good location with discount parking nearby
Good location, parking nearby, discount for the parking. Kitchen area spacious, bedroom area not so good with the sofa bed out. The bathroom was nice but the bathroom door was noisy to close and once closed it swung for a few seconds clanking. It was also very hot.
Julie
Julie,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
Ok but don't expect luxury
Looks nice from the outside but very basic inside. Rooms quite tired and in places damp. My TV didnt work in my room but room changed to one that did
J
J,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Stay
Staff amazing, check in perfect. Room, old dated. No aircon
Great location.
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
Jeremy
Jeremy,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 25 日
noisy and no air con.
the bedrooms have no aircon which i had failed to check considering this hotel isn’t a old property. My room was like a green house, unable to get ready for a night out as the heat was so un bearable, we had to do our make up in the corridor as was slightly cooler.
The rooms were airless, provided with a shop bought small fan which just circulated hot air round the room.
The room is above the extraction fans which you can hear all night.
i have stayed in this hotel b4 and have to say after the 2nd visit i shouldn’t have returned.