6/10 不錯哦
2025 年 8 月 10 日
Charming but understaffed
The room was lovely, and the hotel’s setting is beautiful. Breakfast in the morning was excellent and a real highlight of our stay.
However, our arrival experience was a little underwhelming. When we asked at reception about local walks, the lady on duty explained she wasn’t local and didn’t know of any nearby routes. (It’s surprising for a hotel in the Lake District not to be able to offer such advice.) Fortunately, a helpful member of the bar team stepped in and gave us some great suggestions, allowing us to plan our day.
Later, after being delayed in Keswick due to a lack of available taxis, we returned to the hotel at 8.30 pm. Unfortunately, we were told that no food could be served at this time—not even a dessert—which was disappointing after a long day.
Overall, the hotel itself is charming and well-presented, but it feels noticeably understaffed, and that really impacts the overall guest experience.
Daniel
Daniel,1 晚旅行
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