Fuimos un grupo de 18 amigos la pasamos excelente. Johnathan nos ayudo a que podamos sentarnos juntos en las cenas, el servicio del personal del restaurant gaucho fue mas alla de excelente. La clase de spinning acuatico de Alessandra estuvo super bien.
Los cuartos se ven un poco viejos pero comodos, el servicio de carritos es muy tardado y a veces groseros
Patricia
3 晚好友同遊
8/10
el servicio deja un poco que desear, hay meseros muuuuy buenos que ves que tienen todas las ganas de trabajar, y hay otros que nada más ya no dan una, y también no están entrenados para poder atender a muchas personas.
Jonathan un excelente gerente de restaurantes.
los chóferes de los carrito de golf igual a veces te decían no te llevo y solo había 1 persona sentada.
Antonio
3 晚好友同遊
6/10
Luis carlos
4 晚旅行
10/10
KYUHYUN
3 晚旅行
10/10
We went to TRS for a girls' trip and were impressed with the property. The lobby/main building is beautiful, and check-in went smoothly. We stayed in Villa 69, directly across from the smaller, more chill pool. We had jacuzzi poolside suites that were very spacious and clean. There are a lot of mirrors and areas to get ready and store your clothes and toiletries. Robes and slippers. The e-butlers were great in helping us with reservations, drinks for the room, cart service throughout the property, etc. The food at the restaurants was a bit hit or miss for us. We especially liked the food at Capricho and La Boheme. The Chic Caberet is fun but not as sexy as you imagine by the dancers before the show. The infinity pool was our favorite. We were too scared to get into the saltwater one. We did the hydro experience at the spa, which was "ok". Drinks were ever-flowing and not watered down. Room service late at night was terrible and took 2 hours for delivery. Our other hiccup was that the bellman didn't pick me up with my daughters as arranged, which caused a delay, stress, and a rushed breakfast before our transport arrived. This is an excellent place for a more relaxing and quiet vacation. If you want a nightclub and a crazy pool-side party vibe, you will end up at their sister Colonial property for a swim-up bar and live music. Shout out to Belen, Hugo, Alejandro and Nestor.
Cheryl
4 晚家庭旅遊
8/10
Tanner
6 晚旅行
10/10
Every aspect of our vacation was perfect, the resort has everything covered.
Ryan
7 晚浪漫之旅
10/10
Great beach resort with beautiful views and wonderful staff. Amazing butler service who were extremely efficient and helpful
Stanley
4 晚旅行
10/10
Our stay at TRS Yucatan greatly exceeded our expectations! The suite was spacious and well-appointed. While the beds were on the firm side, we slept comfortably.
Carly
4 晚旅行
10/10
The butler service was amazing. They were very knowledgeable, helpful and always happy to see you. Getting around the property was easy. They have golf carts driving around all over and would take you anywhere you wanted to go. This was an included service.
All of the staff we had interactions with were friendly, prompt and helpful.
The Zentropia spa was incredible.
I would highly recommend this resort to anyone thinking about going.
Steve
9 晚浪漫之旅
10/10
I like everything about the hotel, except the check in process.
Allan Douglas
7 晚浪漫之旅
10/10
Good times but food could be better
Joseph
7 晚浪漫之旅
10/10
Wonderful stay at TRS Yucatan. The concierge service was super helpful and efficient. We look forward to a return stay.
Catheleen
7 晚浪漫之旅
10/10
Great all inclusive resort. Nice view, friendly professional staff, and good food.