我是否可以免費取消桑吉巴公寓的預訂並收到全額退款？

可以，桑吉巴公寓在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

桑吉巴公寓是否有游泳池？

是的，住宿提供室外游泳池。

桑吉巴公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

桑吉巴公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

桑吉巴公寓是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 USD95。

桑吉巴公寓入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 12:00。提供零接觸退房服務。

桑吉巴公寓和附近有什麼好看好玩的？

享受住宿提供活動，例如騎乘/租借馬匹、划皮艇和浮潛，或者到附設的網球場精進球技。住宿還有提供其他娛樂活動，例如瑜珈。去附設的 Spa 放鬆一下，或者到室外泳池游上幾圈。桑吉巴公寓也有2 間酒吧、私人游泳池和三溫暖，以及蒸氣室和花園。

桑吉巴公寓內部或附近是否有餐廳？

是的，此住宿附設 2 間餐廳，具有露天用餐環境和花園景觀。

桑吉巴公寓有戶外私人空間嗎？

是，每間客房都有私人游泳池和附家具的庭院。

桑吉巴公寓附近的環境怎麼樣？

桑吉巴公寓的位置很好，只要走 7 分鐘就可以到姆強甘布勒海灘。

桑吉巴公寓住宿資訊、相片和旅客評語

Q: 桑吉巴公寓是否有游泳池？

是的，住宿提供室外游泳池。

Q: 桑吉巴公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 桑吉巴公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

10/10 好極了

2019 年 7 月 20 日

One of the best 5 stars hotels I had stayed. They make you feel like home.

5 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2018 年 6 月 26 日

不会再次选择。

预订了酒店163美金的奔驰车接送机，在晚上9：00到达。但是我等到晚上10点，给酒店打了4个电话，司机也没有出现，后来司机出现了，但是开的是一辆日本七座车，并不是奔驰，夜晚的桑给巴尔机场很可怕。酒店的设施尚可，但是软环境很差，邮件投诉了司机的事以后，并没有任何的回复。晚上11点多到达酒店后已经没有饭吃，酒店前台跟我用其他理由敷衍了我一下，解释了司机的事，但理由并不让人信服，转而很快的要求我支付接机的钱。在酒店前台用美金换坦桑尼亚本地货币，坦桑尼亚本地货币兑换美金是2600：1左右，但是前台要求以1500：1换给我们。饮食方面多是咖喱之类印度菜或者穆斯林菜系，吃饭的时候经常感觉到不知所措无所适从，餐厅的服务员几乎没有人给过笑脸。。。很差的选择，软环境一塌糊涂，以前还考虑同一集团在马尔代夫的酒店，现在不会再考虑。

3 晚浪漫之旅

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 6 日

Mani，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 2 日

Be cautious and cynical

Some wonderful hospitality staff and spacious rooms. However lots of issues: Cockroach in room Room wasn’t serviced every day Poor a la carte experience with long delays and very limited menu inc a lack of vegetarian options A real lack of integrity with some of the front of house staff. One of who said that the hotel was fully booked so couldn’t provide a complimentary upgrade (there were rooms available on their website that night) - my status indicated that I should be offered an upgrade at VIP properties. They then vociferously claimed that they had never agreed to that with hotel.com They did however offer 20% off food and drink. On check out this was not honoured and i was told that this would never have been offered. Exorbitant prices on some of the food and drink… $33 for a double gin and tonic and €10 for a bowl of chips that had come from a freezer bag. Be cautious booking this hotel… some strengths but the mis truths left a very sour taste in my mouth upon leaving. At over £500 per room per night this shouldn’t be the case

Alison，5 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 8 日

Not Solo Traveler Friendly

For a solo traveler I wouldn’t recommend this place. The staff were not very accommodating & not friendly. They wanted to charge me double for any excursions because I was a solo traveler. Which was very odd & no one could explain why. I ended up leaving after one night after feeling dismissed by the staff. The property is beautiful although no one was on the beach not sure why.

3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 28 日

Estadia ok

Hotel fica bem longe do aeroporto, e das demais áreas turísticas da cidade. Acaba forçando que os hóspedes utilizem o espaço como resort e não sai do local. Pedi up grade de quarto, o qual tenho direito de forma gratuita pelo hotéis.com, e embora o hotel tivesse disponibilidade, pedir 90 dólares a mais por diária.

Guilherme，4 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 28 日

Guilherme，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

This is an amazing property to stay in Zanzibar. We were upgraded to the frangipani villa which was spacious and well appointed. The private pool was great. The main swimming pool is huge and doesn’t get too crowded. The food options at the main dining room were good with a lot of vegetarian options for breakfast and dinner. Beverage options are nice and reasonably priced. The complimentary fruits at mid morning and ice cream at mid afternoon around the pool area are a great touch. The staff is polite and extremely helpful. We had to see the onsite doctor as one of us wasn’t feeling too well one day. The staff promptly arranged for the doctor to arrive who was extremely helpful and thoughtful in his advice which we highly appreciated. The doctor didn’t charge us for his visit and medication even when we asked if he was sure. As has been discussed previously in other reviews, most beaches in Zanzibar have big tidal ranges and at low tide, the sea retreats by a lot. We didn’t swim on the beach for that reason and there’s also a lot of sea weed that the staff tries to clean every day. Nevertheless, the main and private swimming pools more than made up for it. There are a lot of monkeys around the resort and the staff warn you at the outset to keep the doors closed. It is advice that must be heeded to. The resort is family friendly. That’s great if you have kids of your own but if you don’t, it can feel a bit like school nursery during breakfast / dinner time.

Mitul，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

C est magnifique acvueillanr et tres dépaysant.

Christelle，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 20 日

Ahmed，5 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 4 月 26 日

Ronald，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 20 日

Our stay at your incredible resort was nothing short of exceptional. From the moment we arrived, we were welcomed not as guests, but as family—and that warmth remained with us throughout our stay. The facilities were outstanding, but what truly made our experience unforgettable was the team behind it all. We extend our deepest gratitude to Ahmed, the Front Office Manager, along with Benjamin, Edson, Rakesh, and every single member of your amazing team. Your kindness, professionalism, and genuine care went far beyond our expectations. You made us feel at home in every way. This resort has now become our home in Zanzibar, and we look forward to returning again and again. Asante sana and may God bless you all abundantly. Amen. Until we meet again—see you soon!

Shabbir，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 17 日

Christina，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 6 日

Excellent, le meilleur hôtel de zanzibar

Le meilleur hôtel de Zanzibar. Très propre autant dans les parties communes que les chambres Les villas sont magnifiques, bien équipées, machine à café dans les chambres. Très propre. Piscine privée magnifique, avec les singes qui viennent vous rendre visite. Nous avons été très bien accueillis , le personnel est au petit soin . Ils veillent à ce que les clients soient satisfaits en tout point. La nourriture est excellente et varié. Possibilité de manger au buffet au bord de plage ou au restaurant à la carte avec un cadre très charmant. Petit déjeuner excellent aussi. Beaucoup d’activités pour les enfants , ils ne se sont pas ennuyés une seule fois. Mise à disposition de vélo, mini club, petite ferme, padle , canoé etc… tout inclus. Distribution de brochettes de fruits, de glaces tous les jours au bord de la piscine. Ils sont vraiment au petit soin avec leur clients ! Des spectacles le soir , cinéma plein air , chanteurs, une très bonne ambiance La piscine commune à débordement est juste magnifique. Seul petit bémol que je trouverai à redire est qu’il est dommage de faire payer l’eau à table 5dollars alors que l’eau est gratuite et à disposition des clients un peu partout dans l’hôtel et à la chambre. Mais bon ce n’est vraiment pas ce qui va nous empêcher de revenir .

Mohammad，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 5 日

Karim，3 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 2 月 27 日

Overall, my wife and I had a nice stay for our honeymoon. However, there were several issues, especially given the $600 per night cost. Pros (1) Hotel is scenic: beach, villas and pools are nice (2) Service is good; staff is very polite (3) Food is good with a variety of options Cons (1) Logistics are poorly handled Issue A: We had two separate bookings. At check-in, staff said we would have to move villas between them because they would be giving us a bigger villa. They said they would call us around noon on move day. At noon, no one called. I called around 12:30, and was told someone would call me back. No one did. I called again around 12:50, and again was told someone would call me back. Someone called and said we would no longer need to move rooms.. Issue B: Day before leaving, we scheduled a car to take us at 10am to Stone Town, and from Stone Town to the airport. Staff said someone would come to our villa at 9:45am to collect bags. Staff completely forgot. Nobody came to get our bags until we called. And when we got to the lobby to check out and take our car, they informed us they forgot to book a car. They weren't able to get a replacement until 10:46am. Hilariously, the outside cab they arranged was $40, whereas originally they were charging us $95 for their own service. And the cab that came to take us didn't have much gas so wasn't able to turn on AC until we filled up. (2) WiFi was very spotty there was a power outage (3) Rooms are finicky / noisy

Mujtaba，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 2 月 26 日

Beautiful resort, great for relaxing. Ideal for honeymoons and celebrating anniversaries. Loved the facilities and staff.

Tahmina，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 27 日

Great place.

Halit，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 25 日

Mateo，2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 1 月 10 日

Rolf，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 1 月 9 日

Top notch customer service!! Well kept property. We enjoyed our honeymoon here!

Gloria，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 2 日

Our room was perfect, we had booked Luxury Garden Suite, which exceeded our expectations, we particularly like the privacy it afforded and actually were pleased to have not booked a Beach Villa. The main swimming pool does need a face lift, there are numerous tiles missing and also the entry to the pool is rather unsafe it would be much better to just have a step rather than the slanted tiles

Stuart，15 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2024 年 12 月 28 日

Staff were very polite and friendly The rooms are very good

Brian，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2024 年 12 月 23 日

4 star experience for 5 star price

Beautiful grounds, especially oceanfront villas with pools. Large villa that's nicely furnished, however not really at the 5 star level with mould growing on lampshades etc. The ocean is beautiful but be aware there is a lot of seaweed on beach which is not pleasant for swimming. Food at buffet is just ok. Mixed service with front desk staff (servers and cleaners very friendly and helpful), big difference from welcome at check in to rushed check out. There are 1-2 golf carts that can transport you around property but may have a long wait or they may forget to pick you up (though they did arrive early when it was time to check out...). Overall slightly disappointed with experience compared to price.

Courtney，2 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2024 年 12 月 22 日

A charming property

We had an unforgettable stay at The Residence and can’t wait to return—especially our three kids, who are already asking when we’ll be back! The hotel’s beautiful gardens were a highlight; we enjoyed walking through them every day instead of using golf carts. The staff were always friendly and eager to help, making us feel right at home. The two restaurants offered excellent food with daily themed menus and live performances, ensuring a fresh and enjoyable dining experience. The complimentary watersport activities were fantastic, with the boat house crew leading fun and informative sessions. Our beach-facing luxury villa was spacious, well-decorated, and offered great privacy, especially with its private pool although the kids also enjoyed swimming and playing with other kids in the main overflow pool. The monkeys occasionally made an appearance around the villa but kept their distance, adding a fun touch. The beach, while a bit seaweedy at low tide, was perfect after 1 pm. The tour guides were professional and made exploring the area a breeze. Overall, we had a fantastic time and look forward to returning soon!

5 晚家庭旅遊

Hotels.com 真實旅客評語

桑吉巴公寓

The Residence Zanzibar

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