Room quality was poor, stains on the carpet, chair and desk.
The bathroom wasn’t cleaned well.
The bedding appeared clean but there was stains on the base of the bed.
Wouldn’t recommend staying here unless there is nowhere else available.
Ian
Ian,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 7 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 22 日
The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense
Leanne
Leanne,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 13 日
Disappointed as thought it was a 3 star hotel. The receptionist was very friendly. We came back from the venue just before 10pm and the man on reception said the bar was closing in 10 mins , so we left.
The room was very disappointing. Very tired, no glasses in bathroom , no shampoo or shower jel and no hairdryer. The bath was chipped and discoloured on the base. The slip proof bathroom floor was coming away from the walls and the walls were that thin, you could hear your neighbours as if they were in the same room. The pillows badly needed replacing as very flat and crumpled. The brown blanket throw was very old . I must say the bedding was clean and the bed was comfortable.
Linda
Linda,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
We stayed over attending a wedding .
The room was comfortable snd clean .
The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast.
The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..
Carole
Carole,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 28 日
Danielle
Danielle,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 11 日
Did not like staying in the annexe
Gwenfair
Gwenfair,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 10 日
Alenda Alex
Alenda Alex,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 6 日
Very good value for money
Nick
Nick,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 3 日
Gerard
Gerard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 24 日
Wai Chu
Wai Chu,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 24 日
Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly.
Food was delicious and breakfast really great.
Ian
Ian,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 17 日
OK
Could do with an update, but served the purpose. Good position, ample car parking and good access.
Staff were polite and helpful, decent value for the money!
Graham
Graham,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 12 月 30 日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 23 日
Nice, fairly clean.
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 21 日
Convenient stay
My stay was brief, only 1 night, the hotel was very festive, with a Christmas
Party in full swing..
A comfortable bed, and good, shower was all i needed.
My second stay here...
Richard
Richard,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 14 日
Rob
Rob,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 12 月 12 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 12 月 10 日
The reception staff were very polite. It just seems to be stuck in the 1990s. The room was freezing. The heating didn’t work. The photographs did not represent the room at all. My room cost way over a hundred and less than one fifty pounds for two nights In Stoke. On a Tuesday. I realise that it’s not a huge amount of money. But, to be staying in what looked like a 1950s Communist Russia flat, compared to the two phones at the bottom - that are from the hotels website, is just not on.
The bed was ridiculously unforgiving.
I’m well aware of how much I paid and therefore it’s not going to be The Savoy, but don’t advertise it as a bright, sun dappled Disney paradise, when it’s not that at all.
Pete
Pete,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 11 月 6 日
No heating.we were given a noisy old fan heater.
Cobwebs on lamp shades.
5 flights of stairs to get to room and no lifts.
The whole place needs a refurb.
Ian
Ian,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 21 日
We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy