紫羅蘭飯店目前是否有營業？

住宿會於 4 月 14 日至 5 月 9 日期間暫時關閉。

我是否可以免費取消紫羅蘭飯店的預訂並收到全額退款？

可以，紫羅蘭飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

紫羅蘭飯店是否允許攜帶寵物？

可以，歡迎貓和狗入住。收取每晚每隻寵物 CHF20 的費用。服務性動物免費。提供餐碗和水碗。

紫羅蘭飯店是否提供停車位？

很抱歉，紫羅蘭飯店未提供停車服務。

紫羅蘭飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每人 CHF900。

紫羅蘭飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：22:00。退房時間為 12:00。提供零接觸入住和退房服務。

紫羅蘭飯店和附近有什麼好看好玩的？

冬天住宿有提供雪地健行和溜冰等活動，您可以體驗看看；如果氣候還算暖和，則可以嘗試健行等活動。住宿還有提供其他娛樂活動，例如直升機/飛機觀光。您可以去 Spa 享受一下水療，這裡還有三溫暖和蒸氣室等娛樂設施。紫羅蘭飯店還具備花園。

紫羅蘭飯店內部或附近是否有餐廳？

是的，此住宿的附設餐廳提供當地料理。

紫羅蘭飯店附近的環境怎麼樣？

從紫羅蘭飯店走路只要 1 分鐘就可以到策馬特-馬特峰滑雪天堂，另外走 8 分鐘還可以到策馬特富里纜車。

紫羅蘭飯店住宿資訊、相片和旅客評語

Q: 紫羅蘭飯店是否允許攜帶寵物？

可以，歡迎貓和狗入住。 收取每晚每隻寵物 CHF20 的費用。服務性動物免費。提供餐碗和水碗。

Q: 紫羅蘭飯店是否提供停車位？

很抱歉，紫羅蘭飯店未提供停車服務。

Q: 紫羅蘭飯店內部或附近是否有餐廳？

是的，此住宿的附設餐廳提供當地料理。

10/10 好極了

2023 年 7 月 3 日

WAN LING，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 1 月 1 日

XIAOJING，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2019 年 12 月 21 日

2 晚旅行

Expedia 真實旅客評語

8/10 非常好

2019 年 9 月 15 日

Hotel close to Matterhorn

The hotel shuttle was broken for the pick up at train station so the staff asked us ride taxi and the hotel will pay the service later. However, we rode the taxi that was not payable by the hotel. The hotel should arrange the taxi and tell the guest which taxi instead of asking guest to find taxi themselves.

Vicky，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2018 年 4 月 18 日

Hotels.com 真實旅客評語

10/10 好極了

2018 年 2 月 25 日

A hotel located in quite area

Hotel Matthiol is located in a quiet area which takes around 15 mintues by the hotel shuttle bus. We have the fondue for dinner inside an outdoor transparent tent which is very special and romantic. The service of the staff is excellent. It takes around 10 mins walk from the hotel to the downtown and cable car to the Matterhorn. The view from the balcony of our room is just fine since it’s not facing to the Matterhorn. The only required improvement is the water leakage problem of the shower area.

Hotels.com 真實旅客評語

4/10 一般般

2017 年 8 月 17 日

建議多花點錢住別的地方

細節地方來看，這間飯店有愧他們的價錢，地處偏僻卻只有入住和check out時有接駁車，平時請自己想辦法。飯店Spa只從4點開放到9點，飯店位置離市中心遠，如果你在外面用個晚餐或是有活動，根本完全沒機會用到Spa,;最後是員工訓練不夠，搞錯住客，把別人的預約拿來問我。接著房間清理後，忘記擺上迎賓小糖果，竟然直接偷偷丟門口就算了。整體來說是不值得的一次經驗

Warren，4 晚浪漫之旅

Hotels.com 真實旅客評語

8/10 非常好

2017 年 7 月 29 日

All staffs are nice and helpful

Besides I found lipstick print on the glass, everything is perfect. House keeping service have to improve for 4-star hotel Location is far from train station but free shuttle provided.

1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2014 年 7 月 17 日

非常棒的飯店

設施豪華、住房舒適，可惜到景點較遠，不方便～

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 7 日

Cozy hotel in Zermatt

Breakfast each morning was delicious. The staff were kind and helpful. The rooms were large with many amenities. The room lights were a little confusing and you had to be careful with the shower so as to not soak the whole bathroom. It’s a 25 minute walk to town but close to hiking trails. We did not take advantage of the spa, but it looked nice. The restaurant food was great. We attended a wedding at the hotel and the food was superb.

Marcia，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 29 日

Excelente hotel

Reuven，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 19 日

Jesper，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 5 日

The staff were incredible! The service was truly above and beyond! Our room had a view of the Matterhorn, which was amazing, though I do wish we had been one floor higher for a bit more privacy. We loved having the sauna and steam shower right in our room, it made for a wonderfully relaxing stay. The location is a bit remote and made getting around a little challenging, but it ended up working out perfectly for us since it rained during our visit. We took full advantage of the spa and even got massages. The room service, restaurant, and included buffet breakfast were all exceptional!

gretta，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 18 日

Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.

John，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 14 日

Everything was amazing! beautiful room, great views, easy hotel shuttle to and from the train station, breakfast included, accessible to the highlights we wanted to see. If it is not cloudy, the photos on the hotel's website of the matterhorn are real! The spa was a nice touch. We probably spent more time there than hiking in the mountains. Onsite restaurant and bar are a little expensive... but so is everywhere else in Zermatt. The hotel is off of the RED city bus line. Google Maps didn't show the line for good transportation information. Be forewarned.

britton，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 12 日

The whole staff from Debra, Jo, Lorraine, Danieli, and the owner himself were super kind. Made us feel like we were friends and not just guests. Cant recommend enough. Just good people.

Jeffreu K，1 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 12 日

Stunning Boutique Hotel- Deborah and the rest of the staff were warm, super helpful, and very attentive to every need. 20/10 - this is a jewel in Zermatt with stunning views of the Matterhorn. Our room was outfitted with a sauna, modern furnishings and a bath tub looking out to nature’s gifts! The restaurant and the in house dining was also delectable! Chefs kiss!!! I want to keep it a secret but also have to let you know its top tier! We wil definitely be back!

Tara，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 23 日

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 14 日

Beautiful small hotel!!

Michael，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 30 日

Kyle，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 1 日

…

Stephen，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 2 月 22 日

This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful.

Jorge，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 2 月 14 日

Friendly staff

Zisan，3 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 2 月 12 日

Raymond，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 2 月 11 日

This property is the nicest I've ever stayed in, but is very far from the city center. It is also further from the ski lifts than advertised by quite a bit.

David，3 晚浪漫之旅

Expedia 真實旅客評語

紫羅蘭飯店

Hotel Matthiol

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