We were informed when we checked in that the best rooms were reserved for those that booked directly with the hotel. We were given a wheelchair accessible room on the ground floor, which was okay.
The bar in the hotel was disappointing as the layout was poor, big sofas grouped in the middle of the bar area.
The restaurant and service were excellent and highly recommended.
Because this is an old hotel it doesn’t have modern refineries.
Patrick
Patrick,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月18日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
Quiet and quaint town
We enjoyed the hotel, the room was decent size but the bathroom was wonderful, very clean and large! We loved the location and enjoyed being able to walk everywhere.
Donna G
Donna G,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Beautiful old historic hotel. Very convenient to dock where boat tours leave from. Also in heart of adorable town.
Lovely area.
Dianne
Dianne,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Stephen
Stephen,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月17日
The hotel was nice, but our experience in the restaurant was terrible, which unfortunately impacted our entire stay.
Jesper
Jesper,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
A special place
The hotel is situated in a lovely spot right near the water. It has lovely views, a super restaurant, and is has a very pleasant porch to just sit and watch passersby or the incredible sunset over the water. We highly recommend it.
Graham
Graham,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Well appointed and excellent hotel a must stay
Right on the waterfront, great restaurant and great venue!
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月4日
Ross
Ross,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Alba
Alba,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Charming historical property
A unique historical property in a stupendous location right on Russell’s small bay. Very well preserved and presented period decor.
David J
David J,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Fishing and hiking in Russell
Jonna
Jonna,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月5日
Historically significant but not luxury
Historically significant, but the service as a hotel is bare bones minimum. There is no help to get luggage to the room, check-in staff gave a slightly disinterested vibe, booking a dinner at the restaurant required waiting for a manager. The booked table was not ready at the booking time (we were there minutes early but they were five minutes late). Our room fridge was actually inside a closet, which was a bizarre search, and not advised at check-in. The shower is closed via shower curtain that does not extend the entire length of the shower. The highlight of our stay was actually the African-American (?) server at the restaurant who gave 120% and all other staff at this establishment should look to her as an example.
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Great stay - accommodation, staff & food were excellent!
Donna
Donna,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Lovely ambience . Russell icon
jane
jane,2 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年11月26日
paul
paul,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Very comfortable
Lorraine
Lorraine,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月23日
Alex
Alex,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
Roy
Roy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Janine
Janine,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
Elizabeth
Elizabeth,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月20日
Nice hotel but customer service could be better.
Great location and really clean. Bathroom spacious and lots of fast hot water. However, customer service needs to be better. Not once was I greeted with a “good morning” or “how is your stay going” or “is there anything that I can do to help”. Simple to do, but the two ladies in reception seemed oblivious. Perhaps they are understaffed or underpaid or not trained properly which was a shame as otherwise I would have given this hotel a higher rating.