Surrounded by the majestic mountains, Hotel Reine Victoria offers a serene retreat. Relax with a massage at OVAVERVA, the on-site spa or indulge in French cuisine at Vic's Brasserie. Enjoy nearby access to an outdoor pool with waterslide and free WiFi throughout your stay.
Hotel Reine Victoria puts you just a 5-minute drive from Lake St. Moritz. You can indulge in deep-tissue massages, facials, or mani/pedis. Other highlights at this Victorian hotel include a bar/lounge and a terrace.
At a glance
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Hotel size
147 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (CHF 15 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Bar/lounge
Room service (limited hours)
What to do
Ski passes
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Windsurfing nearby
Snowboarding nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Ski equipment rentals
Ski storage
Snow sports gear
Facilities
2 buildings/towers
Built in 1875
Safe-deposit box at front desk
Terrace
Spa services
Massage/treatment rooms
Banquet hall
Victorian architecture
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Minibar
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Dining
Vic's Bar - Onsite cocktail bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.45 per person, per night
Renovations and closures
The following facilities or services will be unavailable from April 1 2025 to April 30 2026 (dates subject to change):
Sauna
Spa
Spa/Beauty services
Children & extra beds
Rollaway beds are available for CHF 100.0 per night
Pets
Pets are allowed for an extra charge of CHF 20.00 per pet, per day
Parking
Self parking costs CHF 15 per night
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Reine Victoria
Reine Victoria Hotel
Reine Victoria Hotel St. Moritz
Reine Victoria St. Moritz
Victoria Reine
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria
Hotel Reine Victoria Hotel
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria Hotel St. Moritz
Frequently asked questions
Does Hotel Reine Victoria offer free cancellation for a full refund?
Yes, Hotel Reine Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Reine Victoria?
Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Reine Victoria?
Yes. Self parking costs CHF 15 per night.
What are the check-in and check-out times at Hotel Reine Victoria?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM.
Is there an onsite casino at Hotel Reine Victoria?
No, this hotel doesn't have a casino, but Casino St. Moritz (5-min walk) is nearby.
What is there to do at Hotel Reine Victoria and nearby?
Have fun with onsite winter activities like skiing. Hotel Reine Victoria also has spa services.
What's the area around Hotel Reine Victoria like?
Hotel Reine Victoria is a short 15-minute walk from Lake St. Moritz and 5 minutes' walk from Signal Gondola.
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Hotel Reine Victoria Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 17, 2025
Excellent stat
Beautiful comfortable rooms with plenty of room as well as very comfortable bed!! Staff is very friendly and helpful as well as the morning breakfast has lots of options and delicious
Johanna
Johanna, 1-night trip
10/10 Exceptional
Jul 4, 2025
Excellent service and comfortable .
Friendly employees and staff. I highly recommend it!
Virginia
Virginia, 2-night trip
10/10 Exceptional
Jun 2, 2025
Awesome experience for a palace hotel stay
Venugopal
Venugopal, 1-night trip
10/10 Exceptional
May 7, 2025
Great old majestic hotel
Harold
Harold, 1-night trip
10/10 Exceptional
May 29, 2025
I can’t say enough about how nice our stay was at the Hotel Reine Victoria. The hotel is very elegant, the rooms are large, and the staff are very helpful. The breakfast buffet was excellent. Thank you very much for such a nice visit to St. Moritz!
Mike
Mike, 2-night trip
10/10 Exceptional
May 12, 2025
The location was great. Everything was 10/10!
marianne
marianne, 1-night trip
8/10 Very good
May 22, 2025
Old style hotel, partially renovated, we liked the old vibe of the place. Clean and quiet
Benone
Benone, 2-night trip
8/10 Very good
Jun 23, 2025
Faded glory
Pleasant enough, but a little long in the tooth, as they say, and it was all groups so you couldn't eat dinner there as it was reserved solely for the large groups. The bar, however, is wonderful and has a great staff.
Walter
Walter, 1-night trip
6/10 Good
May 4, 2025
Hotel is very tired and needs updating
Michelle
Michelle, 2-night trip
8/10 Very good
May 9, 2025
Hotel in the "Grand" style.
Hotel in the "Grand" style with large spaces, good sized room. Bathroom OK but old-fashioned. Good breakfast. Shuttle to station available (mostly at no charge). Pool and wellness being refurbished (May 2025). No restaurant for dinner.
Jacek
Jacek, 2-night trip
6/10 Good
Jun 18, 2025
St Moritz stay
The hotel is 150 years old apparently but has been somewhat renovated. There is no AC in the rooms but the doors and windows in our room opened. Breakfast buffet was comprehensive and catered for all tastes. Biggest complaint is the restaurant is not open to regular guests in the evening. Only tour groups can eat in there in the evening of which there seem to be many staying here. There are other partner hotels nearby whose restaurants are open, but it would have been nice to eat in the hotel after a long day and not need to go out. Bus stops located nearby and the bus service is excellent. Pick your time of year to visit carefully l as in early June not all things are open.
Ian
Ian, 2-night trip
10/10 Exceptional
Feb 1, 2025
Quaint st Moritz heritage property close to Signal gondola
Nikhil
Nikhil, 7-night trip
10/10 Exceptional
Feb 5, 2025
Totally recommend this place. There’s nothing negative to say about this stay from the friendly knowledge staff to the food & the hotel itself Gorgeous! Felt the good vibes & one can’t help to wonder our ancestors in this beautiful place with its old charm
Loved it
Belkis
Belkis, 1-night trip
10/10 Exceptional
Dec 21, 2024
The staff were fantastic and even arranged a shuttle to the train station when we were running late! Very good service and clean rooms.
Erica
Erica, 1-night trip
8/10 Very good
May 7, 2025
.
Nadine
Nadine, 1-night trip
4/10 Fair
Feb 9, 2025
Hotel is OK but just that, very poor value at this price point
james
james, 1-night trip
10/10 Exceptional
Apr 4, 2024
Excellent hotel
Laura
Laura, 4-night trip
10/10 Exceptional
Oct 14, 2023
Very pleasant stay
ruby
ruby, 1-night trip
10/10 Exceptional
Feb 1, 2024
Great area, beautiful hotel, amazing Spa, fabulous food, very helpful and friendly staff.
Karen
Karen, 2-night trip
6/10 Good
Mar 29, 2025
The photos on Expedia did not accurately represent the hotel, and it did not meet my expectations.
Abigail
Abigail, 5-night trip
10/10 Exceptional
Oct 1, 2024
This property exceeded all our expectations! Highly recommend!
Todd
Todd, 1-night trip
10/10 Exceptional
Aug 21, 2024
One of my favorite stays ever! Beautiful location, we got a nice room with a nice view of mountains. We went in May so the cable car and nearby restaurants were closed but the pop up restaurants they had set were absolutely lovely
Verified traveler
2-night trip
10/10 Exceptional
Oct 17, 2024
Great location. Our room price included free, unlimited local bus transportation, gondola transportation, swim/health club use and a wonderful breakfast spread. A good price and a cool hotel. Highly recommended.
Kent
Kent, 2-night trip
6/10 Good
Feb 15, 2025
Not what pictures show
Rooms are very old
Verified traveler
2-night trip
10/10 Exceptional
Sep 2, 2024
It is a beautiful old hotel with lobby large enough for big groups gatherings, or visiting with friends! Great location close to cable car station and many bus stops in front of the hotel. All the staffs were very friendly and helpful! Beautiful dining room serving great breakfast! We enjoyed our stay!