The wifi was terrible, even the upgraded version. I had to use the hotspot on my phone to conduct business. Not worth the price if you can't connect.
Richard
Richard,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Francisco
Francisco,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Stay here all the time. Love it!😊
Suzanne
Suzanne,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月21日
Had a run in with rude staff member for the frist time staying with embassy suits witxh is so hard cause me and family abloustly love staying with embassy , we been to so many differnt locations.pool and spa both werent working cloudy water and heater was broken. We were denyied early check in an waited in the front lobby for almost five hours. And at the end of it hit with the most expensive deposite of 200$ , its never that high idk why this time was so differnt
jordan
jordan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月20日
Excellent and friendly service
Miguel Cavada
Miguel Cavada,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Claudia
Claudia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
Fast check in and great breakfast! Spacious rooms and super quiet. Highly recommend!
Jill
Jill,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月16日
the staff was rude said we were lord with the tv on low and soft talking when we returned from disneyland. threaten to kick us out when i asked for a room that was kid friendly floor. the spa was closed and both spa & pool were freezing when they were open. the key cards had to be replaced several times due to not working locking us out of the building & room multiple times.
Traci
Traci,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月14日
Laurence
Laurence,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
Great service
ELSA
ELSA,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月8日
I love the property but the staff there name Viviana at the front desk was horrible. I was being harassed by her while I was hanging out in the lobby. At that time there was an event going on and I was just seating on a chair by the hallway away from everyone and she came up to me attacking me which I did not appreciate. I was just seated doing my own business away from the crowd. She wanted me to go up to my room and stay there and if i don’t go up to my room then I will have to stay in my car as what she told me. She even said to me that if I don’t leave, she will call the Ontario PD. What she did to me is very an acceptable. I felt so uneasy about what happened. Never ever in my whole experience staying in a hotel to be treated and threatened like this. This staff needs to be trained properly on how to handle their guests while at their property. This staff needs to be professional when dealing with their guests as well! I hope my situation will be heard by the management. Thank you
Zenaida
Zenaida,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
The staff were really friendly and professional. Ireally enjoyed the complimentary breakfast and the evening snacks with drinks. We did experience a evacuation situation. The worker on my floor did not understand me when I asked about evacuation route for the disabled and that was the worst part of my visit. I was disappointed because I reached out to the general manager and he never responded.
The
The,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月5日
The front desk manager was very rude and never smile. No confidentiality at all! Food is terrible! It took two hours to get the food and the reason was not enough staff! I don’t need to know! Pillows were awful as well as the blanket ! I stayed in other embassy suite and this location was far worst in any of them. No valet parking! They give you a piece of paper that to put on your dashboard if you parking outside. I can go on and on about what’s wrong in the hotel!