Positioned well for wookey hole.
Staff friendly on arrival, room clean too.
Only 6 hangers supplied for a family room.
First morning we asked the room to not be cleaned as we were going to be in for a while, the second morning towels were replaced only and cups changed, beds weren't made, rubbish wasn't emptied.
Breakfast choice was okay. We ordered a full English on the first morning and the fried eggs were swimming in grease on the plate. Not appealing at all.
There was no key supplied for our balcony doors and being a family room meant our children could open the doors as and when they felt which I wasn't too pleased about and they were left unlocked.
The staff were friendly.
The bed was very firm and uncomfortable.
The hot water is extremely hot, there was no option for warm water so be careful with children using the taps.
真實旅客
3 晚家庭旅遊
8/10
Room was very good , the breakfast service was somewhat lacking . No spoons , no cups, no milk , dregs of the juice no continental breakfast offering to speak of , hour before breakfast ends .
Nick
1 晚旅行
6/10
Hotel was ok near good venues.
Staff friendly and attentive.
Breakfast was cold and mushrooms needed more cooking
Room bed was comfy
Chris
2 晚旅行
10/10
Paul
1 晚旅行
10/10
A very peaceful environment to stay, wonderful accommodation and great food. Amazing attraction set up on the doorstep for all to enjoy and spend a day.
Elizabeth
1 晚旅行
10/10
Absolutely amazing location, right next to Wookey Hole. The Hotel itself was located in a beautiful setting of the mendip hills. Couldnt fault the hotel, lovely and clean. Also restaurant had great food. Would stay again!
John
3 晚旅行
10/10
Had a fantastic time beautiful views staff friendly hotel very clean and spacious rooms would definitely recommend
Sarah
2 晚旅行
8/10
Simon
3 晚旅行
8/10
Louise
1 晚旅行
10/10
A great stop for our trip to North Cornwall everyone was so kind, helpful, food quality and portion’s excellent.
Hotel is looking a little tired although painting of egg
Gill
1 晚家庭旅遊
8/10
Cant fault the staff and the hotel. Room was quiet and clean. Only criticism i have is of the menu - very little choice. The Wookey Hole Inn, more or less over the road about a minute's walk away, had a much better menu, and the food was good.
Simon
2 晚旅行
10/10
Amazing place, friendly staff. Beautiful setting and somewhere to sit outside. Local pubs and40 minutes walk to Wells which is stunning! Evening menu slightly limited but able to create a nice meal. Highly recommend staying here and great value for money
Michelle
1 晚旅行
8/10
Our stay was pleasant. The room was large, and everything was in place. It was quiet at night, which is what we wanted.
The place is located in nice country surroundings.
Ramesh
2 晚旅行
10/10
Hotel in beautiful valley. Restaurant has big windows for the views. Food and service excellent. We had dinner and breakfast. Very helpful friendly staff on reception and restaurant. Food is pub style. Good value.
Comfy bed. Bathroom with bat and shower. Need shower cap uf not wanting to wash hair.
Hotel is opposite the mill which houses theatre and is the entrance for Wookey Hole Caves park . We were lucky as there was a talent show in the evening.
Wookey Hole Caves were great fun, do go to circus shows in the theatre.
Wookey Hole attraction consists of:
* Caves tour - we did normal walking, but can book for climbing pot-holing adventure
* animatronic dinosaur garden
* circus shows
* 4D cinema
* hall of mirrors
* arcades
* cave diving exhibition
* local archaeology
* paper making demonstrations
Can go around as many times as you wish
Recommend the circus show
Rachel
1 晚家庭旅遊
10/10
Excellent customer service at check in very helpful and friendly
joanne
1 晚好友同遊
8/10
J
1 晚旅行
10/10
Michael
1 晚旅行
10/10
An excellent stay and lovely room.
Claire
2 晚家庭旅遊
10/10
One of the ladies at breakfast was amazing and ridiculously helpful. Some of the
Hazel
4 晚旅行
10/10
Great location for stop over ,have stayed here many times ,lovely friendly service ,clean ,comfortable rooms ,quirky decor ,good food will definitely return again.
Martyn
1 晚旅行
10/10
The second time have stayed here as its a really good hotel. I had a disabled room which was roomy with a big bathroom with a walk in shower and a sturdy seat. The breakfasts were delicious and most of the choices offered a gluten free option.
The staff here are really friendly and efficient and everyone is made to feel welcome.
There was a small leak under the washbasin in the disabled toilet. I reported it to Diane on reception and the toilet was repaired with in a couple of minutes! Once again this was a very good stay and it will be my 1st choice anytime I visit Somerset.