We were very disappointed with the hot water situation some days I couldn’t even have a shower due to the very cold water. The internet was not good at all.
The staff was great being on the beach was wonderful.
larry
larry,14 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月2日
BERNARDO
BERNARDO,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月1日
The good and the bad
Very mixed experience at this hotel. Most of the staff were very friendly and helpful. We had lovely service from the restaurant staff and thoroughly enjoyed our meals there.
The building, unfortunately, has seen better days. Hot water was a major problem during our visit. Other guests we talked to had similar complaints. This seems to be an ongoing problem that front desk and maintenance staff were well aware of. After 4 days of NO hot water, we got a new room. Couple good days, then alternating cold and hot in the shower. There was no meaningful compensation for all the time and inconvenience this caused us. I realize that these are first world problems, but if they want to compete in this market, they should fix the problem and not give rooms to guests in the affected areas in the meantime.
真實旅客
11 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月28日
No muy buena experiencia
Las almohadas estaban muy duras, tanto que terminé con dolor de cuello, en la regadera el segundo día nos salió un Juan (cucaracha) y un día no tuvimos agua caliente, tuvimos q bañarnos con agua fría, además de insuficientes sillas, complicado encontrar donde sentarte y eso que era temporada baja, era una de mis opciones dentro de hoteles económicos, pero creo que ya no vuelvo.
José Enrique
José Enrique,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
Bernie
Bernie,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月18日
Bath enamel was peeling
Mirror was very cloudy
Curtains broken
General upkeep of room is poor
Loud banging through night
Common facilities were pretty good
Drinks were weak and poor
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月4日
Pragati
Pragati,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
Laura ivonne
Laura ivonne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Excelente hotel
Hotel muy practico todo cerca y la comida de excelente calidad
ricardo
ricardo,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月29日
Kimber
Kimber,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Enoch Antonio
Enoch Antonio,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Local Flair
Small, intimate hotel, most other guests were Mexicans. Great place if you are looking for local flair.
james
james,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
ILIANA
ILIANA,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月26日
Spacious room with kitchen and 2 bathrooms. Very friendly staff and property was clean and safe. Had an enjoyable week, we got what we expected for our price and were happy
Donald Scott
Donald Scott,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
Buen lugar
JORGE LUIS
JORGE LUIS,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月25日
Rick
Rick,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
The hotel was very comfortable and the staff was welcoming.
Sylvie
Sylvie,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月22日
The rooms were old and a little run down , the bathtub was chipped and very old , broken tiles , broken toilet seat . No blankets for the rooms , just a sheet on the bed . The hallway had water damaged ceilings and poor lighting/broken fixtures. The gym equipment is very old and limited. Not all the rooms have Safes . The excursions were affordable but they want more $ during the excursion for things that should be included. Breakfast and lunch was good , but only one el la carte restaurant, with 2 themes , Mexican and Italian . Only one pool , but it was clean .
Jason
Jason,7 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月20日
El personal del Front Desk es constantemente grosero. Francamente no se entiende cual es el problema. El resto del personal dentro del hotel es siempre amable y atento.
Hay varias partes del hotel a las cuales ya deberian darles mantenimiento.
Aunque el buffet es amplio, las opciones son repetitivas y la comida es regular. La calidad de las bebidas tambien es regular.