Amazing property.
Two day stay for next time for sure.
Peter at the front desk was the perfect host.
Lenroy
Lenroy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 24 日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 17 日
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 18 日
While the staff could not have tried harder, the hotel was nothing like the pictures - really shabby, old, dirty chipped paint and worn mismatched carpets.
The staff tried hard to make it welcoming but it really was not what we were expecting.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 11 日
Geoff
Geoff,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 4 日
Nice place for weekend break with relaxing spa and beautiful rooms. Well recommend 👌
Piotr
Piotr,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 1 日
Great place
Heather
Heather,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 7 月 23 日
The room needed updating. The hot water was on pressure pump so it made loud noise when you turned the hot tap on.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 7 月 8 日
d
d,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 7 月 7 日
Natasha
Natasha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 6 月 17 日
Patricia
Patricia,6 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 6 月 3 日
There is an extra charge for everything, service was poor and didn’t feel like a guest.
Caitlin
Caitlin,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 5 月 10 日
The shower was temperamental and banging while working, it wasn’t until it control fell off that it went hot then couldn’t do anything about it, chips out of the mirror water went everywhere, door handle falling off.
Toni
Toni,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 13 日
Great service great place to be x
Awesome we loved it
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 1 日
Emma
Emma,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 3 月 25 日
NEIL
NEIL,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 3 月 22 日
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
Kieran
Kieran,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 3 月 21 日
Catfished
Arrived and said the room wasn’t paid for, neither was the breakfast (breakfast was advertised as free) - booked a standard double and received a completely different room, it was tiny.. the key literally said it was a tiny room. I’m not even 6ft and couldn’t even fit in the shower.
Upon arrival I was pressured to book a restaurant slot otherwise I wouldn’t eat, sitting in the bar I could hear every groan and gripe from the team when someone ordered. If you want milk you have to go to reception (would be easy if you didn’t have to go downstairs, outside around the building and back inside again just to get to reception)
Long story short, the images show a good room. The room I got was the small room from your nans house.. back in 1970. Completely different!
Adam
Adam,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 3 月 9 日
Hidden Gem New Glastonbury
Incredible service, facilities and value. A great fusion of Asian luxury and British heritage. Breakfast was brilliant, bacon was world class!
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 3 月 4 日
luis
luis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 2 月 10 日
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 1 月 1 日
Not as glamorous as it seems
Unfortunately not as pleasant as it seems. We have been given a damp room to stay at and Hotel has refused a refund. I do belive that hotel management is aware of the dampness and mould however they are aiming to hide it behind curtains. Not as glamorous as it seems. Which is a shame as a place and staff seems very nice but we certainly won't be coming back soon.
Aleksandra
Aleksandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 1 月 1 日
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023 年 12 月 29 日
Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.