Front desk cheated with us that their hotel manager did not go to work on weekends, which cannot proceed our request. We made our request at least three times and still cannot get even a reply. I think I am not respected.
Zhiyuan
Hotels.com 真實旅客評語
10/10 好極了
2015 年 10 月 19 日
性价比不错
不错的酒店,有免费停车的对方,离景点也很近,性价比也高。
shaoqiang
Hotels.com 真實旅客評語
8/10 非常好
2015 年 8 月 18 日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Todella hieno.
Erittäin siisti hotelli kokonaisuudessaan. Todella ystävällinen henkilökunta ja erinomainen aamiainen.
Janne
Janne,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
Thomas
Thomas,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Buen servicio, buen hotel. Nuevo
Eduardo de
Eduardo de,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
Solid hotel choice
Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Edgar
Edgar,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
A week in Palermo
This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Isabel
Isabel,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
JERUSA
JERUSA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Jenny R
Jenny R,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Piero
Piero,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Jodi
Jodi,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
alberto david
alberto david,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
seyed Karim
seyed Karim,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping,
very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Christian
Christian,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Mike
Mike,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2022 年 10 月 10 日
Good stay at Palazzo Sitano
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay).
Room was well maintained and very clean.
Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up.
Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way).
We would go back..
David
David,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2022 年 9 月 14 日
In zona ZTL, bagaglio non recuperato dal personale. Segnalato guasto alla cassaforte, dopo due giorni ancora non funzionante. Wifi praticamente inutile. Infissi da cambiare senza perdere tempo...
Roberto
Roberto,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022 年 9 月 9 日
Barend
Barend,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022 年 8 月 27 日
L’emplacement de l’établissement, la propreté de l’établissement, Le petit déjeuner simple avec des produits locaux et inclus , le personnel de la restauration, ainsi que dans les étages , très bonne qualité prix par rapport à l’offre ,
Belle salle de bain, grande douche ( voir à refaire les joints )