We stayed at the Mountain Romance in the summer (July), which is low season in the skiing resort. We were very positively surprised by the friendliness and helpfulness of the staff. Must have been the first time to get a hug from the owners of a hotel after only 3 days stay :-) Highly recommended! The hotel is located more towards the town side, at the end of the resort and not in the centre of the action - which is very nice in our opinion. And anyway, the centre is just a short walk away, as is the Pirin National Park.