the room was very nice and right in the heart of napoli
旅客真實評論
10/10 好極了
Lyne
2026 年 6 月 16 日
Highly professional and helpful staff. Every team member we interacted with (especially Antonio) was efficient, polite, and quick to assist with our requests. Their consistent customer service made our entire stay smooth and stress-free. We truly appreciated their excellent work and would gladly return.
旅客真實評論
10/10 好極了
Silvia
2026 年 2 月 24 日
Gracias a Luigi y todo su equipo por una fantástica acogida y por su maravilloso hotel. Hasta la próxima!
旅客真實評論
2/10 不太好
Monica
2026 年 9 月 8 日
Difficult to access via codes which did not work initially. Room good size but hot! Air conditioner set at 19c but was not cold. Stuffy but too hot and too noisy to open window. Shower jet sprayed all over floor adjoining bathroom area making floor very slippery and dangerous. No towels to clean up the water. Electrical points not secure, unable to use. Spa came on spontaneously even though no one was in it! Only one bath towel! No others were available. Another guest was very upset with her room and left due to infestation of bugs. No breakfast before 8am. It is not close to the airport as indicated in description.
旅客真實評論
6/10 不錯哦
Amada
2025 年 9 月 27 日
I would have giving 5 stars but to hard to access room without phone
旅客真實評論
6/10 不錯哦
Casey
2026 年 5 月 6 日
The elevator is from 1902 and was stuck when we arrived. No one works a desk and everything is virtual. Grateful the cleaning crew was there to help. He got security, who had to reset it. Nice staff, but no one speaks english, so even when i called the help number he couldnt understand me. Its up on the 4th floor and there are not detailed instructions how to use the App to unlock the doors, or the elevator or where to go, very confusing and the App didnt work half the time. The bathroom has no privacy either. We were not impressed at all. The area is scary, but that could just be all of naples, which we will not be returning to.