This is definitely NOT a 5 star resort. Maybe in the past, but the property grounds are not really kept up with very well and the room was pretty dirty. We arrived to find clumps of hair all over our floors, like they mopped but didn't vacuum first. The shower was gross and moldy, which I assume is why they provide flip flops. Shower was also VERY small and it was hard to even move my arms to wash. They charge extra for everything, and only provide one complimentary bottle of water for the first day of your stay. They have ant problems so you will find traps everywhere and a few in your bed. Wanted to get a drink at the pool but no one was to be found. We walked down all the stairs instead of taking the cable car to go get dinner to find that the gate was closed and locked and we couldn't get out. They do have parking, but its a very small section next to the check in desk so you will not really have access to your car. We ended up taking the bus around. The only saving grace for this place was the views of the coast. We had lounge chairs on a terrace outside of our room that we spent most of our time in because theres no where to really sit in the room. There was also a beach club close to the hotel where we got access to chairs and towels from the hotel. Cheaper than Positano, but at what cost?
Alyssa
Alyssa,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月28日
We booked this hotel for 5 nights after seeing reviews online thinking it would be a luxury hotel. The property is very tired, sometimes our A/C and power were not working, elevator not working and there are a lot of stairs. We booked our 90 mins at the lemon spa, the steam room was not operable, and it was basically just a small sauna and shower so we did not stay. The valet staff would be the best service that we would mention, both very friendly and helpful. The breakfast buffet in the morning is ok. The bed in our unit was super comfy and the views were spectacular, they have really good cocktails as well. Definitely within walking distance to many great spots but be prepared for some stairs. Overall we would rate this hotel as good compared to some of the others we’ve stayed at in Italy.
Nadine
Nadine,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
This hotel was excellent. The staff and management were GREAT. They helped with everything. It is clean, beautiful and the food is awesome!
The owners really know what they are doing !!!
andrew
andrew,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
This property is a must book! Ambiance location amenties and staff well exceed the online explanation. Whenever we return we are definitely booking!
Micah
Micah,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月9日
Marc
Marc,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Anna
Anna,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月31日
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月13日
Arkadiusz
Arkadiusz,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月30日
Härligt, vacker och avkopplande miljö. Trevlig personal.
Håkan
Håkan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月24日
Great place to stay
Very nice hotel staff amazing
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月7日
This was an extraordinary experience: from the moment we were welcomed by staff, the journey with the trolley up the mountain to the reception of the hotel, the welcome drinks, the view from our room, the amazing dinner, and always friendly staff. The special garden and the lemon trees, an excellent destination. Highly recommended!
Mark
Mark,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2023年10月20日
Igor
Igor,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年10月14日
Gorgeous. A hike up- but absolutely worth it! Like a dream.
Juliette
Juliette,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年10月11日
Caryn
Caryn,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023年10月10日
The staff were very accommodating and helpful.
Jessica
Jessica,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2023年9月22日
Marcella
Marcella,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年9月17日
Charming hotel with a really nice staff. Beautiful antique living room, amazing views of the sea, great lunch and dinner offerings, clean rooms, and nice gardens throughout.
Cons:
The food and drinks were really overpriced. 20 Euros for a Jack and Coke or lemon spritz in Maiori is ridiculous. The breakfast offering needs work. Beware of the amount of stairs and climb for your stay. Please prepare to climb 3 stories every time in addition to the 2 lifts.
As a note to HBSL, for the 4th floor center balcony…maybe build a half wall between the balcony for some privacy and exclusion.
Toshia
Expedia 真實旅客評語
8/10 非常好
2023年9月9日
Lior
Lior,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年9月5日
Amazing stay at the Hotel Botanico San Lazzaro. Staff was extremely accomodating, amazing facility. Hope we can make it back to the region in the future to stay there.
Justin
Justin,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2023年8月21日
Rocco
Rocco,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年8月14日
I never write reviews unless its really good or awful. This place was awful. Do not go here. We are writing this only because we requested a partial refund and it was denied. It looks great from photos, but there are no signs to look for entry. The Room with the Hot-Tub had ants everywhere and spiders, and the alcohol in the mini fridge was in-fact drunk. When they upgraded to switch rooms, we saw that the same alcohol drink was full versus the one in the first room which was half full. Then we closed the door, it locked us out, and instead of waiting for hours to get back in- we left the hotel entirely and left about 400.00 worth of flowers in the room. I requested a refund by email partially since we stayed 1 of 2 nights were denied. Still ants in new room. They tried but it was a failure, and at least a partial refund would be suitable.
John
Expedia 真實旅客評語
4/10 一般般
2023年8月13日
El personal muy amable, con buena disposición de servir, pero el hotel lamentable no reúne las condiciones de 5 estrellas.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年7月11日
I loved my stay! The property itself is beautiful with the best view in Maiori! I was nervous about the parking situation and finding the hotel based on the other reviews. When we arrived at the location google maps said it was located I called the front desk and someone came down within 10 minutes to greet us and take us to the parking area. He also carried out bags and brought us up the lift. We were given welcome drinks and ate a light lunch at the pizza garden. I thought the food was very good despite the limited menu. I tried everything once and I truly loved it all. The location is perfect to walk to the shops, restaurants and beach. While the listing says there is a “private beach” what they mean is the hotel has a blocked off section beach front with chairs and towel included which was amazing. The staff were all so friendly! I had a massage and I love that as well. The only negatives I would say is that there is not a traditional shower. Just a tub. And the bed was not very comfortable but I’m sure it’s hard to order new mattresses due to the location. I preferred to stay in Maiori over Almafi (25 min drive from hotel) or Positano because it was a lot less crowded with the same beautiful views and great food! I would return!