We had roaches in our room sent video to SureStay front desk and would like my money back for the stay and would like to speak to someone bout the situation
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Daniel
Daniel,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
The hotel was adequate the staff was excellent. Had a problem because of the card they were given was declined so hotels.com needs to do something about that it was not the first time. Not the hotels fault the manager took care of the problem fast.
Gary
Gary,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Alexis
Alexis,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Adriana
Adriana,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月20日
Shayne
Shayne,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Andre
Andre,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
4 stars
Our stay was great! The beds were super comfy! The room was clean. We will definitely recommend this hotel and stay again!
Schawn
Schawn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Excellent Hotel
This hotel is an excellent place to stay at if you are wanting to stay close to the Texas Tech University. The hotel looks and smells clean. The room was a nice size and looked very clean. Staff is friendly and very helpful. Excellent place to stay at for a very good price. Highly recommend staying at this hotel.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
misty
misty,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Not a bad stay
Not a bad stay for the price. Large room and nice space. But the bathroom and shower was not great.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月27日
The rooms smelled like smoke, we had no toilet paper in our room, one of the front desk staff was unfriendly.
Kristen
Kristen,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月27日
.
Maduabuchi
Maduabuchi,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月21日
It was older hotel with a cheap "lipstick on a pig" remodel. Cheezy!
Kelly
Kelly,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Miserable female manager who was unpleasant
Female manager at checkin is a miserable person. She was very abrupt and not friendly. She was the same about 3 weeks ago. I don’t think she has a personal problem at home. I just think she hates her job. I am not staying for free. I am paying for a room therefore I expect her to pretend to be nice.
Karen
Karen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Big tv, soft bed and well worth the $60 a night I paid