Hotel has no air-conditioning and fan. It's hot in Zurich during my stay in mid June. Need to open window but without insect prevention net. Window has spider nets and when open the window, the spider net dropped on my head. So terrible. Overall experience is not comfortable. Only recommend the free buffet breakfast.
PO LING HELEN
PO LING HELEN,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2015 年 6 月 26 日
Good location, big and clean room! best service!
the best service I have in Switzerland. Can find Matterhorn at room.. The room is so big and clean. I can really relax here. Front desk help guests all the time, not only solve my problem, when I just went closed to table computer to check weather, also asking if I need help and provide all the information. Even when I left for couple hours and got back, front desk also are nice to ask and continue the issues and conversations. Also food was good there. I would come back this hotel when next visit!
HSIN
Hotels.com 真實旅客評語
8/10 非常好
2014 年 8 月 11 日
Nice hotel with friendly & helpful staff
We stayed in the hotel for 2 nights. Luckily our room was upgraded to a junior suite! The room was large and comfortable. The staff were very nice and helpful! And the breakfast there was great too. The hotel was located near to the train station which just took a couple of minutes to walk. We enjoyed our stay in the hotel very much!! And I definitely will stay in the same hotel when I visit Zermatt next time.
Shum Ying
Hotels.com 真實旅客評語
10/10 好極了
2012 年 7 月 10 日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Loved our stay
Breakfast was great to begin my day. Swimming pool, jacuzzi and sauna are large and very clean. Very elegant looking restaurant lobby. Rooms are very spacious.
Rajkumar
Rajkumar,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
S
Excellent customer service and attention. My room was comfortable and clean. I had an incredible view of the mountains from my spacious balcony. The designer bath salts and lotions, and soft, fluffy robe were such a treat after an overnight hike and climb of Matterhorn. Breakfast was exceptional, and offered fresh fruit, and anything else you could imagine. A completely luxurious stay and I will certainly reserve here should ski season bring me back to Zermatt!
Catherine
Catherine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Nicest hotel I’ve ever stayed at,
Jeffrey
Jeffrey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Excellent small room with a decent
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Wellness sehr schön wirklich heisses Dampfbad. Badeanzug ja/nein war nicht klar daher etwas komische Begegnungen in Sauna…
Andreas
Andreas,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 20 日
Cedric
Cedric,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Adel
Adel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Loved the property. Nice rooms (we stayed in the junior suite), the spa and pool was a must after a long day of skiing, and location was very walkable. The only slight knock was the dining area staff (front desk was great) did not seem as friendly. Might have been an age thing as I was likely one of the younger guest (in my late twenties) but I felt a noticeable difference between how my wife and I were treated and the other couples.
Evan
Evan,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 30 日
The junior suite was very nice and the hotel staff and location were brilliant
scott Evan
scott Evan,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 17 日
rattanasak
rattanasak,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
An excellent hotel for a ski vacation. The staff were all friendly. The breakfast was delicious. I would definitely come back!