We were very disappointed with our stay.
The air conditioning and lights didn’t work on the first night, there was no phone in the room to contact reception, and several times there was no hot water.
Breakfast was poor, with little variety. Food often ran out and staff didn’t bother to refill it regularly. One day there wasn’t even cutlery available. The coffee machine was broken, and the lady serving breakfast was extremely rude ( she kept interrupting us in a very unprofessional way and even shouting us things like “this is the last cappuccino you can have.”)
The staff in general were unfriendly. At reception, one lady ignored us completely (no greeting or eye contact) and we had to wait until another staff member came to help.
The only positive was that the room was clean, and housekeeping came every day.
Overall, we were very disappointed and would not recommend this hotel.