騎兵飯店 - 卡羅維瓦利

住宿前一天才訂的。到的時間是晚上七點，櫃檯已沒有人。旁邊酒吧老闆會來幫忙給鑰匙。非常親切有禮（哈哈但不是員工）。 裡面房間還不錯，有天井的設計，所以沒有側邊窗戶。 大抵上不錯喔～離車站也很近！

It’s a nice stay. The location is good and the staff is friendly. The room is cosy and warm. The property doesn’t have a lift so we have to carry the luggage upstairs. Other than that, everything’s fine.

Have been waiting an hour for getting into hostel to check in under the rain at 22:00 Breakfast wasn’t as good as some hostels During my 5 days staying only 4 days rubbish bin has been changed but not once to clean the bathroom & wipe the floor...dirty because all the members of family are bosses...better to stay in hostels could be cheaper...don’t go there !!!

I booked a double bed room for single use. In hotels.com description the room was supposed to "overlook the courtyard". This mean that the room should have a window looking to some kind of courtyard. But it didn't. Just had a window on the roof of the room, most accurately a hatch on the roof, accecible only with a very long stick to move the shader!!! Overlooking a courtyard of a place in moon or another planet maybe. I felt like I was in a cage as the room had no other windows apart from this hatch and asked the receptionist to give me another room with the description I had paid for. But the answer from the receptionist was to give more money so they would give me another upgraded room. I talked to phone with the manager and his excuse was " I can't have a complete description on all the hotel rooms". unfortunately I had prepaid for my stay, otherwise I would move to another hotel. Description of the room concerning this key feature was deceptive and I would NOT have booked the room if I knew what the reality was. I am a frequent user of hotels.com and I first time i felt very stressed with this kind of situation. I will make a report to hotels.com and ask for compensation cause the room I stayed didn't meet the description of the room I had booked and paid for.

I stay one night in the hotel, location is good. 2 minutes on food to city bus station and Albert supermarket. But there is no lift in the hotel, if you have heavy luggage, it is not convenient for the traveller.

Great location on the main pedestrian street, but not noisy at all. Close to bus station. Good cafes, bars and super restaurants very close. I would have preferred a sheet instead of the duvet, but other than that the room was fine. No elevator or A/C, but the breakfast was great!

Great hotel with excellent location. Staff friendly and helpful.