Located near a train station, Holiday Inn & Suites Penang Prai by IHG is a great choice for a stay in Bukit Mertajam. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout. Other features include a seasonal outdoor pool, a snack bar/deli, and a garden.
1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000
What's nearby
Drift Kart - 16 min walk - 1.3 km
KOMTAR - 24 min drive - 25.9 km
Gurney Drive - 26 min drive - 27.4 km
Gurney Plaza - 28 min drive - 28.9 km
Penang Hill - 37 min drive - 28.5 km
Getting around
Penang Intl. Airport (PEN) - 36 min drive
Penang Sentral - 17 min drive
Tasek Gelugor Station - 37 min drive
Restaurants
Petron - 2 min walk
Empat Sekawan (Sentral Jaya) - 8 min walk
Rutin - 6 min walk
Heng Ong Huat Food Court - 4 min walk
Mea1一顿 - 2 min walk
About this property
Holiday Inn & Suites Penang Prai by IHG
Located near a train station, Holiday Inn & Suites Penang Prai by IHG is a great choice for a stay in Bukit Mertajam. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout. Other features include a seasonal outdoor pool, a snack bar/deli, and a garden.
At a glance
DONE
Hotel size
332 rooms
Arranged over 36 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 12 and younger eat free breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Snack bar/deli
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Facilities
Garden
24-hour fitness center
Seasonal outdoor pool
At least 80% of food locally-sourced
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 7
Assistive listening devices available
Wheelchair-accessible path to elevator
Visual alarms in hallways
Handrails in hallways
Hallway handrail height (inches): 36
Handrails in stairways
Stairway handrail height (inches): 36
Front entrance ramp
Wheelchairs available on site
Visual doorbell notification
Grab bar in shower
Shower grab bar height (inches): 33
Doorbell and phone notification
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Portable hoist available
Pool hoist on site
Pool access ramp on site
Area rugs in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Netflix
Streaming services
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 62 per person
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay and WeChat Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
& Suites Penang Prai By Ihg
Holiday Inn Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Hotel
Holiday Inn Hotel Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam
Holiday Inn & Suites Penang Prai by IHG Hotel Bukit Mertajam
Frequently asked questions
Is there a pool at Holiday Inn & Suites Penang Prai by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn & Suites Penang Prai by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Inn & Suites Penang Prai by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn & Suites Penang Prai by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Holiday Inn & Suites Penang Prai by IHG and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a garden.
Are there restaurants at or near Holiday Inn & Suites Penang Prai by IHG?
Yes, there are 2 onsite restaurants.
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Reviews
Holiday Inn & Suites Penang Prai by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 22, 2026
Clean room and friendly staff
Wilbur
Wilbur, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Staff are friendly and helpful
Krista
Krista, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Room was clean and well maintained. Good WiFi and Air-cond. All staffs were efficient, professional and courteous. Had a very comfortable stay. Thank you.
Ng
Ng, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Nice hotel
Yew
Yew, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Met every expectation though the food is costly
Venu
Venu, 5-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Clean
Chui Ying Winnie
Chui Ying Winnie, 3-night trip
Verified
8/10 Very good
Nov 17, 2025
Room, Front Desk staffs are basically no problem. However, fire alarm triggering during mid night and PA announcement are confusing, it has to improve the SOP on whether evacuate people in the building or firmly mention it is false alarm.
KOK SHEN
KOK SHEN, 2-night trip
Verified
8/10 Very good
Jun 14, 2025
Good brand new hotel
The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel.
Car park exit under construction, please keep up