我是否可以免費取消水晶塔住宅飯店的預訂並收到全額退款？

可以，水晶塔住宅飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

水晶塔住宅飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

水晶塔住宅飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

水晶塔住宅飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車，服務時間為 06:00 至 22:00 (應要求提供)。費用為單程每人 ZAR350。

水晶塔住宅飯店入住登記和退房的時間為？

入住登記開始時間：14:00；入住登記結束時間：20:00。退房時間為 11:00。

水晶塔住宅飯店和附近有什麼好看好玩的？

您可以好好享受遊船觀光、獨木舟和風浪板等活動，或到附近的高爾夫球場揮揮桿。

水晶塔住宅飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Knife。

水晶塔住宅飯店的客房有廚房嗎？

有一個廚房，其中提供鍋具/餐盤/廚房用品、冰箱和微波爐。

水晶塔住宅飯店附近的環境怎麼樣？

水晶塔住宅飯店位於世紀市，走路只要短短 6 分鐘就能抵達運河步道購物中心。

水晶塔住宅飯店住宿資訊、相片和旅客評語

Q: 水晶塔住宅飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 水晶塔住宅飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 水晶塔住宅飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：Knife。

4/10 一般般

2025 年 10 月 12 日

Not woth the money

The room looks run down , the shower was clogged up , shower shoap holder is rusted , shower extracter van did not work and was rusted , few light did not work , tv remove dis not work even after changing batteries , batroom door at the bottom was busy peeling off , no water in the room for guest , no guidance to what numbers to press on the phone to rease reception , only had 1 towl in the room had to ask for more towls overall not worth the money , staff are very friendly and was helpful

Grant，1 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 20 日

Dissapointing

No wifi and TV in main bedroom did not work. Bathroom door in geust bedroom cannot close. No water coffee or tea as advertised. Dissapointing

Martin，1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 30 日

Pillows and towelling needs some serious attention. Attention to cleanliness needs to be relooked at.

Hasina，4 晚商務旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 8 月 17 日

Below Average

1. Booked a 2 bedroom apartment but got a studio instead 2. No hot water 3. No extra blankets / covers 4. Room was not ready by check in time 5. No parking provided although the reservation said basement parking would be provided

1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 2 日

Great view and area

E，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 26 日

Catherine，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 23 日

The place looked good and had clean surfaces but it was not cleaned properly when you really look, the couch was dirty and its really worn out, there was also a piping sound that contantly went throughout our stay that made it hard to sleep, and also construction work in the mornings that woke us up. I let the staff know but they weren’t able to fix it. But the location is great, view was beautiful, staff was very friendly and parking was also good.

Samantha，11 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

Daniel Kofi，6 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

Worth it!

A comfortable stay, friendly and helpful staff, lovely amenities. Very well located. Furniture showing signs of wear. I would stay here again.

1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 14 日

Great stay but can do with a refresh

Great location, great apartment, only thing the apartment needs to be refreshed . Furniture is chipped , side draws broken , stains on the entrance table. If you look beyond that pretty comfortable. Beds and linen were great.

sandeep，4 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 12 日

Beautiful location with comfortable surroundings but no available blankets in room, airconditioner not heating and extra towels not provided as requested

1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 12 日

Love this place

Henrietta，4 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 8 日

Great stay.

Hasina，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 4 日

Room well maintained and staff courteous

EMANUEL，14 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 3 月 17 日

Highly secured and walkable distance to essentials things.

Dip Tour，5 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 12 日

Decent stay for 6 days

Overall I enjoyed my stay. 7/10 However, the communication before the stay was terrible. I did not have any response up until the day I got there. The confirmation was not clear as I booked a 2 bedroom apartment but it stated 1 room, 2 queen beds. The reception staff were lovely, polite and helpful. As for the property itself. The beds are small. More like a standard double not sure why it says Queen. The property is unmaintained. Let me clarify it was mostly clean however, damaged shower holder, cracked furniture, rusty extractor fan in shower. There was a peace of kfc chicken in the sofa, balcony glass dirty. Given the amount of money I paid I expect the property to be better maintained than this. The second bedroom has no AC and a Velcro curtain. I mean for a luxury apartment unacceptable. I encourage the owner to do maintenance and get it up to a luxury standard. The bed was comfortable and for a short stay the apartment met our needs. Lastly there were no clear pictures on the website. This is misleading as it shows several apartments. It was not clear which one we were staying in.

Coral-Lee，6 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 2 月 27 日

Keitumetse，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 2 月 27 日

2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 2 月 16 日

The property is centrally located and has everything for your convenience.

Taneisha，7 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 2 月 9 日

Smutsigt och otvättat badrum

Fräscht vid första anblick. Men mycket smuts till exempel vätskor som runnit på väggarna i badrummet som inte tvättas. Och det syns vid bara anblick. Undvik väggar och allt som rör vid dem! I övrigt bra rum och skön säng.

Johanna，4 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 2 月 7 日

Average accommodation in a good area. Apartment definitely needs some TLC. Wall cabinet was hanging off the wall. Dirty walls and front door looked like it had been through some tough times. Great shower though. Room size was great too. Bedding felt like it needed replacing. Cigarette butt on the floor outside the elevator. Not the fault of the management, but not nice to see something like this. The rate was low so that’s probably why it’s not a premium accommodation. It’s a pity as the location is excellent and it’s next to the Marriott hotel. We stayed one night before going to airport. Okay for something like that.

Jarrod，1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 1 月 25 日

Naliandra，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 1 月 13 日

We could walk to the mall that had great eating options and great shopping.

maria，2 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 1 月 10 日

Last LEG Holiday disappointment

We had to wait for half an hour before check in, with 2 other couples before us. The couch was absolutely dirty, resulting in us not using it. Bed and pillows very hard and uncomfortable. The guesthouse in Stellenbosch was of far superior quality than this accommodation

Samuel，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2024 年 12 月 12 日

Wooshin，9 晚商務旅行

Hotels.com 真實旅客評語

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