Worst experience. Check in time was 3 pm, but I got my room at 5 pm after standing in line for almost 3 hours
They kept making excuses that room is not ready, and when I finally got the room, it wasn’t cleaned properly
Puranjay
Puranjay,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025年1月22日
I paid for a beach view room and was given a street view. They later showed a beach view which all you see is AC units above roofs and a wall. If you shifted a little to your right you got to see a small glance of the other buildings by the beach. Hotel DOES NOT offer beach view but yet y’all charge for beach view.
Elmer
Elmer,9 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025年1月21日
Everything was great would highly recommend
Deral
Deral,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025年1月15日
Louise
Louise,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Linda
Linda,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月11日
The Hotel is not finished and this is not advertised! The roof top bar and pool are closed to hotel patrons as not finished! Work was continuing on all floors, our room access keys stopped working every day requiring us to get them recoded constantly! The cleaners were hopeless either not cleaning our room or not leaving fresh towels, robes, toilet paper etc. on several occasions we were forced to enter the cleaning room to take fresh towels and other room items. On our third night we returned to find our door left wide open after they had cleaned allowing access to our room for anyone to steal our possessions. The sensor light in the wardrobe kept going on and off all throughout the night for the entire stay! A board fell off the wall in the bathroom! When we first arrived it took over 50 minutes to check in without explanation but we believe they had given our rooms away and were trying to fix the issue. Conceptually i nice hotel but to say we felt like we had ended up in Fawlty towers is an understatement!
Jeff
Jeff,10 晚好友同遊
Lastminute 真實旅客評語
2/10 不太好
2025年1月3日
PETER W
PETER W,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Hôtel à fuir. Il vient d’ouvrir et le service est catastrophique. Chambres pas prêtes à votre arrivée, chambre reçue à 21h et une chambre minuscule ! Le nettoyage de la chambre n’a pas été plusieurs fois fait !
Scandale de tous les clients à la réception et ce tous les jours. L’hôtel est pas prêt et il ne fallait pas ouvrir dans ces conditions.