Very beautiful historic property with great views & location.
On negative side
-large airy village units only have warmish water not hot
- village units outdoor showers had waist high weeds
- supper menus are 5 course set menus that are repeated & are expensive for quality
- restaurant staff lacking management & training
- receptionists could do hostessing/oversight at meal times & spot checks on housekeeping/condition of units and gardens to support and train staff but do not
- lack of comfy outdoor seating at accom units
Positive side manor house units have character, pool area is lovely with v comfy recliners, rooms are clean with new bathrooms, access to amazing outdoor activities, you feel general staff really want to please but just need more training and support to do so
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年9月28日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年9月25日
KURT
KURT,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年7月13日
Rooms are comfortable and food is great. Staff go out of their way to make one's stay most enjoyable.
Leon
Leon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月2日
Eine Location mit sehr viel Charme, tollem Ranger Clifford, freundlichsten Personal, auch wenn die Eintichtungen etwas „in die Jahre“ gekommen sind. Für die Anfahrt über die letzten 14 km unbefestigte Straße sind sicher 30 min Autofahrt einzuplanen. Diese Straße muss man auch zurück, wenn der Nationalpark besucht wird.
真實旅客
2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年10月22日
Alles prima. Nur leider sehr viele Affen rund um die Unterkunft und auch in poolnähe
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年9月26日
Lovely mountain top experience
The service was excellent. Our host Samantha went out of her way. Little niggles occurred and we were given another room within our requirements.
Morrison
Morrison,1 晚浪漫之旅
Hotels.com 真實旅客評語
4/10 一般般
2019年8月22日
A major improvement is a must
Needs major improvement... extremely cold rooms without heat and building needs also to be upscaled urgently. But the major issue was at dinner when a lady (probably the owner) approached us explaining that because there was not going to be electricity the next day I had to prepay all expenses + any future expenses, which I gladly did... but there was no electricity shortage the next day, even when I asked an employee they didn’t know what was so talking about. It seems to me and please correct me if I am wrong that somehow Spanish speaking visitors are not welcome. On the other hand all the service personnel was very nice.
Peter
Peter,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年12月17日
Great isolated location. Mountain top, great views. Good or bad, no internet in room, but if you have to have it was available in the main building. Loved the stay.
真實旅客
2 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2018年8月28日
Old school (in the nicest sense) hotel
Historic country hotel with great ambience and wonderful staff. We arrived during a cold snap to a warm welcome. There was a lovely wood fire burning in the reception/sitting area and we were offered tea/coffee with scones immediately after checking in. We were shown to our rooms which were a 2 minute walk from the main hotel area. The rooms were very spacious and clean, with all the amenities.
John
John,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年12月12日
Nette Apartments wenn man es ruhig haben möchte
Leider war das Wetter schlecht und kalt. Die Anfahrt ist mit einem Pkw erschwerlich, weil die Straße nicht befestigt ist.
Marko
Marko,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年11月19日
Tolle Location in Verbindung mit Addo Klein-Safari
Das Zuurberg Mountain Village ist eine charmante Anlage mit einem Hauch alter Kolonialzeit. Die Zimmer sind witzig als "Safari-Loft" konzipiert, Insgesamt ist die Anlage etwas renovoerungsbedürftig.
Sehr interessant ist das hoteleigene Angebot zu Ausflügen in den ADDO-Nationalpark.
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年5月3日
Fantastic, friendly hotel in the mountains
Friendly staff, amazing accommodation, in the mountains by Addo Elephant Park.
Excellent Addo trip direct from the hotel. Our guide Brighton was amazing.
Wonderful food, lounge areas & pool.
Amazing 2 night stay.
Debbie
Expedia 真實旅客評語
10/10 好極了
2017年4月17日
Zuurberg Mountain Village stay
Excellent once again. Second visit to the Zuurberg Village Inn and enjoyed it as much as the first time. Friendly staff and excellent service. Awesome breakfast and overall good spread of food at the dinner buffet. Can perhaps consider a hearty oxtail stew or lamb curry as an optional choice with the buffet. Our room was once again spotless and the privacy excellent. Well done all staff at this facility. Much appreciated!
Anna M
Hotels.com 真實旅客評語
4/10 一般般
2017年3月21日
Muy mal ubicado, caro y sin buen servicio
El hotel está muy mal ubicado, a 17km de la ruta, subiendo a la cima de una montaña y por un camino de tierra, lleno de piedras (pinché una rueda bajando). Si bien sobre la ruta está a 1.5km de la entrada al Parque Nacional, se tarda no menos de 45 minutos en llegar.
Por "error" casi me cobran un 50% más de lo que había acordado. Y en la cancelación y nuevo cobro, de alguna manera se las arreglaron para cobrarme un 10% más de todas formas.
El restaurante es muy caro y nada especial, pero al estar tan lejos de cualquier otro lugar no hay más alternativa que comer ahí.
Juan M
Hotels.com 真實旅客評語
10/10 好極了
2017年3月8日
Convenient and comfortable hotel
It was a lovely place and ideal for safaris
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2017年3月1日
18km bis zum Parkeingang auf schotterpiste.
die Chalets sind großzügig und sehr schön. das Haupthaus mit den Aufenthaltsräumen und Terrasse sind abgewohnt und schmutzig.
die Technik für den Pool ist in einem offenen Loch neben dem Pool. Buffet am abend mäßig. Management wirkt nicht sehr interessiert.
ACHTUNG! bucht man eine Tour in den Park INKL. Parkeintritt und man hat bereits eine Wildcard für diesen Eintritt gekauft, kommt sie nicht zur Anwendung, man bezahlt somit doppelt.
Moni
Expedia 真實旅客評語
4/10 一般般
2017年1月10日
Average
Unfortunately no TV in the rooms
Antonie
Hotels.com 真實旅客評語
10/10 好極了
2016年11月30日
Charming Classic African Hotel
Great hotel tucked away high in the Zuurberg Pass, with awesome views of the valley and Addo Elephant NP. The hotel was built last century, and has the charm of an African Safari Lodge. The staff have been working there for years, and are great for whatever you need. Nice gardens to walk around. It's a little remote, but an excellent and wonderful get away from the hustle and bustle of the city.
William
Hotels.com 真實旅客評語
10/10 好極了
2016年11月24日
Mountain Safari Lodge
This is a very well-run hotel that dates back 150+ years to when the treckers use to go through the Zuurburg Pass. It's a phenomenal place with great views and good proximity to Addo Elephant National Park. Breakfast and food were excellent, and the atmosphere is like a 1920's game lodge. The gardens and grounds are well-kept, and the chalets are amazingly decorated. If you do stay here, take the road from the south and not the north (the Zuurburg Pass is really for 4X4 plus vehicles). The air is 20 degrees F cooler up at this location in the mountains.
William
Hotels.com 真實旅客評語
10/10 好極了
2016年11月3日
Worth putting up with the mountain pass
Staff are great. Food is excellent. Yes, there is a 16km (10mile) mountain pass - currently unpacked but being upgraded- but worth it. Monkeys, birds, views!
Linda
Hotels.com 真實旅客評語
10/10 好極了
2016年7月24日
Fab
Stunning location. Beautiful hotel. Good play facilities for kids.
Andrew
Hotels.com 真實旅客評語
6/10 不錯哦
2016年1月8日
Abgelegenes Hotel
Hotel nur über 16 km Schotterstrasse zu erreichen. Hotel etwas in die Jahre gekommen. Unser Zimmer/ Haus etwas vom Hauptgebäude entfernt. Inneneinrichtung des Hotels abgewohnt. Sitzkissen und Teppiche mit Flecken. Haushund hat im Pool gebadet ! Zuwenig Sonnenliegen. Man muss im Hotel essen, da Hotel abseits liegt. Freundliches und zuvorkommendes Hotelpersonal.