Bedding and towels wore clean and apartment needs refurbished or at least a deep clean. No heating in January was not good and no hot water in kitchen and bathroom sink plug is seized so dose not drained.
Dawn
Dawn,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月2日
Completely unacceptable
There was no central heating as promised, radiators didn’t work, tv didn’t work, shampoo and body wash where practically empty, not even enough shampoo for us to leave and floor boards where loose causing my daughter to trip over
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月30日
Ok but needs attention
The accommodation was clean, parts of the floor need attention, bathroom was clean with 1 towel and loo roll. Initial communication was fine but the tv nor internet wasn’t working so any coms re these issues absolutely not response, event tried calling but no answer. I know the area very well but as this is essentially an extension to a residential property it doesn’t look like a hotel. The surrounding area is all residential and not the best part of Birmingham suburbs but it’s fine. Fridge was fine as were the cooking facilities. Previous occupants had left food in cupboards which had gone stale. All in all it’s ok if you’re not looking for premier inn or better. Owners need to help with communication in my opinion and make sure tv and internet is working to make this a little more comfortable.
Home
Home,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月22日
Rukaya Mirghani
Rukaya Mirghani,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月17日
Not so good , poor communication, room smells terrible, poor conditions of property, I had to check out earlier before my time, I booked two days but I had to spend just one day there, wasn’t nice, they need to do better
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月11日
Avoid not great
When i got there i had to phone to get the code to get in to the flat poor lighting to see lock box for code.
when i finally got inside there was no toilet paper or tea towel in the kitchen et. i messaged and asked for some the next morning they said sorry and they would bring some .
it never came after 2 nights.the floor is also dangerous near the fridge it has splintered so if in bear feet you will cut them i will not stay hear again
RICHARD
RICHARD,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月15日
Didn’t feel too safe in this area was glad for only one night! See image that I saw when arrived at property this was above the studio smashed window and rubbish bags hanging out the window