The space was gorgeous and very comfortable. The standard room had both a tub and a separate shower. They did not have any complimentary water in the room, they charged us $7 for an 8 ounce bottle. The service issue I had was as follows…
The gentleman that checked us in told us that breakfast and coffee was included with our stay. When we went for breakfast in the morning the waiter gave us a menu with prices. I inquired about the free breakfast and the waiter asked if I paid with an American Express, which I did. He said that the bill will be comped at check out.
Long story short, they said that we don’t get the breakfast because we reserved through a third party (Hotels.com).
I argued that I would not have chosen to eat a hotel buffet for $28 person if I wasn’t given incorrect information. They were not interested in admitting their mistake.
Arthur
Arthur,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
William
William,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月10日
An Amazing stay and weekend
it was amazing, I met some fantastic people including the staff I encountered; from the dinning area, security and valet parking and of course the front dest. Each encounter was personable.
Jacqueline
Jacqueline,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Ji
Ji,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Love it here
Love staying here whenever I’m in Atlanta! It never disappoints!! And Crystal, is amazing!!!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Dailen
Dailen,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Claudia P
Claudia P,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
The room was clean. The city view was amazing. The bed was comfortable. The hotel lobby was very nice. The only complaint is that it took 45 minutes for them to bring silverware to our room after we called.
Dominique
Dominique,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Vanessa
Vanessa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Nice room but some current maintenance challenges
Nice hotel overall. Super location. When we arrived there was leak in the ceiling lobby and the gym and spa not open. They did make arrangements to use another hotels gym. Nice staff….from an upkeep standpoint I think we caught them at a bad time.