Beautiful setting but in need of a little TLC. Staff were very friendly and helpful but too few in numbers - food service was slow although very good quality. No staff on reception, you have to find someone from behind the bar and our room was not made up despite handing in the form at reception to request this.
Musty/damp smell on top floor.
Also limited choice at breakfast - no fruit!
Nick
Nick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 10 日
A great stay
Staff were excellent, very friendly and helpful. Comfortable rooms with great breakfasts. We were lucky with the weather so were able to appreciate the well maintained gardens.
Ann
Ann,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Good place to stay
Good place to stay, good breakfast & food. Decent bar area. Parking is limited
Martin
Martin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Enjoyable stay
Friendly staff, lovely room, good food
Great location
Gail
Gail,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 14 日
Bed not comfortable
Room very hot
Window would open but wouldn’t stay open
Food average
Hotel a little dated
Neil
Neil,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
We would not stay again.
Not enough staff for the number of guests - chap having to cover both the bar/food orders and reception when multiple guests were arriving and wanted to check in at the same time as people were wanting drinks and food.
Stressful check in demanding a physical credit card to secure against failure to pay for meals/drinks charged to the room. It would be helpful if this requirement was clearly described at the point of confirmation of a booking.
The corridors and our room were very tired and in poor condition. Musty smell in the corridors, mould behind the door in the room, broken tiles and ‘bodged’ repairs in the bathroom. Mattress was very soft.
To be fair to the cleaners, they are doing a good job with the environment they have- there is clearly effort to make the room & bathroom clean & tidy.
Breakfast was a stressful affair with the staff appearing to be rushing everything and quite surly in manner.
The same stress and attitude on check out relating to the credit card (from a different member of staff) despite not having made any charges to the room. Charged for breakfast despite the pre-paid booking stating this was included.
The food we had in the evening was well cooked and hot and the garden setting was nice.
Overall, given our experience, the general condition of the place and the cost, we would look to stay elsewhere when visiting the area again.