The staff said I had a meal and was billed to my room when I didn’t. I had to pay for a meal neither my guest nor I had.
Melly
Melly,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2020年2月26日
I didn’t like the fact that this is the second time I am staying at the hotel
The first time I booked a superior room and was told that is a standard hotel room.
The second time I booked a double superior spending more on Expedia and was also told at check in that double superior and superior are the same thing as standard I room whilst checking in.
Very disappointed.
真實旅客
1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2020年2月17日
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年2月17日
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020年2月15日
The surrounding and landscape is good. Car park is okayvtoo
真實旅客
1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2020年2月4日
Building is old, but well kept. Very clean. Professional staff, the courtesy of the staff is contagious. Good food.
Winnie
Winnie,7 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2020年2月4日
真實旅客
3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年10月20日
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年10月18日
The building was falling apart I had to be moved three times. The smell was very nasty, I needed to ask twice for my shower to get cleaned. A random person kept knocking on my rooms door until I told her she had the wrong room. The manager forgot to lock my door and I walked into the room without a key after going for a meeting for over 7hrs. The list goes onnnn. On my last day I had to speak to the General Manager he was nonchalant about the whole experience. It seems to be a common feedback. He did however waive my room upgrade fees. I hope to be back next time provided major renovation are completed on the rooms and amenities. Other than that the staffs are excellent especially Ufoma at the reception, she is fabulous!!! And it is a great location for businesses.
真實旅客
10 晚商務旅行
Travelocity 真實旅客評語
4/10 一般般
2019年6月6日
Run, Horrible experience
Hotel refused to honor the reservation with the included breakfast that I paid for despite showing it to them and having a Rep from Hotels.com call them. Manager Rotimi lied and said we were given the booked room. Had to make Hotels.com do a 3way call and of course they found out he was lying. Room was advertised as king sized bed with breakfast and free WiFi. We were given a double bed and told no free breakfast. Day 3 of the 6 nights booked and they finally changed the room from a double bed to a bigger room but same sized bed. Room smelled of mold, toilet was dirty but at this point we’ve had enough. I would NEVER recommend this hotel to anyone. Plus they don’t look like the pictures. Pictures are so deceiving and the staff is RUDE!!!!
Nora
Nora,6 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年5月23日
For the price that this hotel charges, they provide very terrible services. First of all they did to find my booking and gave me a room lower than the one i paid for. Stayed for 5 days and no one bothered to correct this. The rooms are not the best, I had insects in my room every night, the only thing that worked was the hot water. Their breakfast is horrible, their restaurant food is crazy expensive and the entire hotel felt stuffy. Booked for 6 members of my company and every had sme complaints! This hotel needs a new management!
真實旅客
4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2018年11月19日
真實旅客
10 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年10月7日
Awesome place....loved it
Great place and welcoming people...
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年8月10日
convenient and safe
Old room a lot of equipment spoilt .
Need to check once checking in
真實旅客
4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2018年6月7日
Rooms with mold and falling apart. Changed rooms 5 times. Food normally cold, rediculusly over priced, and bland.
Only good thing - staff very friendly.
真實旅客
15 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年5月30日
Amazing and well organised staff
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年5月19日
Very nice hotel, no complaints.. Staff is excellent!
真實旅客
2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2018年5月5日
Poor Maintenance
Lot of mosquitoes, not clean. Room facing street so lot of noise.
Customer
Customer ,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年3月23日
NAEEM
Hotels.com 真實旅客評語
8/10 非常好
2017年9月5日
Friendly staff but nickeled & dimed for everything
This is my second time staying there and there is always a maintenance issue - - either the AC not working, TV or the fridge in this case. They need to invest more of their money in maintenance. The food is also a little overpriced, and I don't like that the complimentary breakfast is only for one person in the room...in other countries if you get a complimentary breakfast it is for at least two guests, and in the US it's for all who inhabit the room.
真實旅客
2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2017年5月14日
Hi
Cool area
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2017年4月19日
Tunde
Hotels.com 真實旅客評語
8/10 非常好
2016年3月8日
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2015年12月29日
Disappointed... could be better.
I stayed here the second time in three months and I regretted my stay. First the rooms are a disappointment and maintenance seem low. For the brand you would expect more. The noise from the busy road distort the essence of a restful night here (I figure this may not be applicable to all the rooms in the hotel).
The breakfast is only for one person and that's not stated anywhere at the point of reservation. And the response of the dude who presented himself as manager was appalling.
However some of the staff are great and demeanor fantastic. We not be staying here any longer.