I’ve wrote to the hotel three weeks before the arrival and no reply at all. When arrived, you need to call for the shuttle bus, unless other brands, this hotel shared with some other small motels and has fixed schedule that sometime doesn’t meet your schedule. When we arrive hotel finally at 22:00, the front desk didn’t show any hospitality and I was just like talking to a robot. The worse part, there was thunder that night and all the power supplies all of sudden shut down. There was no flashlight available and none in the hotel can explain. The worse part came- they didn’t have emergency power supply so we carried 6 70lb luggages down from 3rd floor with kids… our trip was ruined even before it starts ( we transit via Houston) and the hotel stuffs didn’t care or ever show any emphasis or even try to provide any more information.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023 年 11 月 29 日
zubin
zubin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 2 月 26 日
很方便 附近就有便利商店跟漢堡王
WEN HSIANG
WEN HSIANG,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
Great staff but outdated hotel with terrible beds
Room smells really bad with strong smoking odor. Breakfast was very basic, nothing fresh, no fruit or pastries/bagels etc.
Ricardo
Ricardo,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
It was fine
Betty
Betty,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 9 日
Worst hotel experience of my life
By far this was the worst hotel experience of my life. The hotel has terribly deteriorated and seems more like an abandoned sanatorium or asylum rather than a hotel. The room had terrible lighting, an AC unit that could not be regulated, neither by thermostat nor by manual controls. Sheets were itchy. The room was poorly cleaned. Lamps were almost disconnected and you had to check each of them individually, in the dark, to make them work. I can’t believe we were charged a night for this. It used to be one of my favorite hotels and I am now certain I am never staying there again
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 8 日
Adriana
Adriana,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 8 日
Tanya
Tanya,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
It is a hit and miss.
Booked 2 rooms for 4 people.
One is good.
The other one has strong smell near the windows, make it hard to sleep on the bed next to the windows.
Wifi is only strong in the hallway.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
vishnu
vishnu,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Eric Yamba
Eric Yamba,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 3 日
Christine
Christine,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
Good Airport Stay
A quiet clean comfortable room by the airport with a free shuttle.
Robert
Robert,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 27 日
Crystal
Crystal,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Ok For A Short Overnight Stay
The hotel is okay. The shuttle service is terrible. Very slow.
Shalonda
Shalonda,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Levi
Levi,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
La persona en mostrador no muy flexible, pero atento
Luz Maria
Luz Maria,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Lynn
Lynn,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 17 日
Overall the stay was ok. However, it needs to focus on improving customer service, both by phone with reservations and shuttle bus pickup information and in person while staying there.
It also needs to improve room conditions and facility cleanliness. The assigned room was at first not in the clean condition and after asking for change, it got bit better but the lighting does not work.
Phuong
Phuong,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 13 日
Adequate for an airport overnight.
Nancy
Nancy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
It was over all a good stay a few minor hick ups but they fix would stay again
Alyx
Alyx,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
So far it's been a great experience; i will definitely be staying a little longer..