I’ve wrote to the hotel three weeks before the arrival and no reply at all. When arrived, you need to call for the shuttle bus, unless other brands, this hotel shared with some other small motels and has fixed schedule that sometime doesn’t meet your schedule. When we arrive hotel finally at 22:00, the front desk didn’t show any hospitality and I was just like talking to a robot. The worse part, there was thunder that night and all the power supplies all of sudden shut down. There was no flashlight available and none in the hotel can explain. The worse part came- they didn’t have emergency power supply so we carried 6 70lb luggages down from 3rd floor with kids… our trip was ruined even before it starts ( we transit via Houston) and the hotel stuffs didn’t care or ever show any emphasis or even try to provide any more information.
真實旅客
1 晚家庭旅遊
10/10
zubin
1 晚旅行
10/10
很方便 附近就有便利商店跟漢堡王
WEN HSIANG
1 晚商務旅行
10/10
Bernd
1 晚旅行
2/10
Liana
1 晚家庭旅遊
8/10
Good place to stay for a night or two. Close to the airport. No frills but clean.
Ravis
1 晚旅行
4/10
Kenneth
1 晚家庭旅遊
10/10
Stacy
1 晚旅行
8/10
Miriam
3 晚旅行
8/10
Hotel is in a good location, with easy access to the airport. One good thing is that is not in the flight path of the runways so you don’t hear jets landing or taking off all night
真實旅客
1 晚家庭旅遊
6/10
Older hotel. Needs updating.
Robert
1 晚旅行
6/10
The hotel needs updating, the carpet was torn, and furniture needs refresh. The shuttle was good.
Linda
1 晚旅行
10/10
Kimm
2 晚商務旅行
8/10
Mohammad
2 晚旅行
8/10
The property had a crib (not a pack and play). Staff was friendly. Could use a few Renos but overall it checked all the boxes for our missed connection layover in Houston.
Shuttle service was prompt and the rod to airport short
真實旅客
1 晚家庭旅遊
10/10
Anthony
1 晚旅行
10/10
Sigifredo
1 晚旅行
6/10
Kristen
1 晚旅行
10/10
ryan
1 晚家庭旅遊
10/10
Front desk kind, clean room, goof shuttle service, breakfast good.
Lucelia Costa Vegi
1 晚家庭旅遊
6/10
Caret were very dirty and damped. We left a pair of sneakers behind and when called to come back to pick them up were told that house keeper didn’t find anything in the room.
Hector J
1 晚家庭旅遊
6/10
We booked this hotel for it's proximity to the airport and the free hotel shuttle since we were arriving later at night and didn't want to go all the way to Galveston after a long day of travel. We got out to the airport shuttle zone and waited and waited for a La Quinta shuttle. I tried calling the number on the reservation 15+ times and got a voicemail only. I called another number on Google and the lady at the desk said they have to personally dispatch a shuttle and they couldn't accommodate 8 of us. A driver for another hotel shuttle felt bad when he came around for the 3rd time and we were still there after 45+ minutes, so he offered to bring us to the La Quinta for a donation. We paid him $20 instead of the free shuttle we booked this hotel for. When we arrived the front desk women just talked away not acknowledging us even entering the building for 5 minutes. Once in the room, when my kids turned on the TV it is stuck on a dish satellite screen to order a movie called "Daddy fill all my holes". Ha! Try explaining that to your four kids at bedtime after a long day of travel!
The room is very spacious and clean and the morning breakfast had many options so those were two positives. I will look elsewhere on our return though.