This was my WORST Experience i ever had with hotel. My family and i drove 10 hours to Pittsburgh for the Steelers vs Cowboys game. When we pulled up our hearts dropped immediately. The property was in a bad area that looked very creepy. The hotel looked like an abandon building. And when i got inside the place looked to be under construction but no workers in site. We had to walk up 2 sets of deep old stairs just to check in. I immediately alert the clerk to how the pics on Expedia.com was misleading she apologized but said she couldn't refund me. None of the 20 rooms was a available (20 was the maximum amount of rooms)we waited until the desk clerk wipe the room down. She stated everything in the room was NEW. Big lie! nothing was new but the sheets with the crease. Tub old and dirty, cealing a mess with spots. This place is a dump we had to park in an abandon lot accross from hotel bc their parking garage doesn't work. We felt Very unsafe i had to apologize over and over to my husband and son bc i was miskead by Expedia website. We spent so much money bc we tried to stay away from the hotel until bed time. Sunday Pittsburgh steelers vs Cowboys game. Only upside we didnt get robbed and noone broke in our vehicle.
Kelvin
Kelvin,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Very peaceful
Joseph
Joseph,6 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月11日
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月10日
The accommodations were fine don't get me wrong but the staff she told me it was her first day and she didn't even know how to use the computer let alone let me into the garage I booked the hotel for the specific purpose of having my vehicle car indoors at night in that neighborhood however she would not allow me to enter the garage when I booked it it specifically said that indoor underground parking was available however I was not afforded access to such an
kenneth
kenneth,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月8日
Upon arriving, the parking garage was unavailable. The check in counter was on the 2nd floor and the elevator was not working. we were assigned a room on the 3rd floor because the rooms on the 1st and 2nd floor were being renovated, which meant we had to carry our luggage 4 flights of stairs to our room. we were never told the elevator wasn't working. My wife is handicapped and was inconvenienced to no end. I had to park my car across the way in a gravel lot which thankfully didn't cause a flat tire with all the debris there. It was a horrible experience and I would like a refund for the inconvenience we were put through. The room was also a disgrace. The carpeting was soiled as well as the walls. there was rust like stains all over the walls and carpet. Horrible experience!
Dario
Dario,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月7日
Gerald
Gerald,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Anna
Anna,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月30日
I was horrified to learn that there wasn’t a working elevator. The rooms are a disaster.
Lisa
Lisa,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月30日
It gets the job done fine for the price and is in a good location. One issue is sound -- the walls are not sound proof at all and from my experience, neighbors are not particularly "quiet" after 10pm here. I had to run the fan in my room continuously to help block out noise.
Greg
Greg,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月29日
Was better than I tough, is cheap but pretty decent
ángel
ángel,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月22日
Let me start by saying my standards are pretty low. I booked this hell hole based on its location. I received a text prior to check in indicating the room key was located in a small safe in the unstaffed “lobby” in which the code was provided. I should have cut and run at that moment. When we got there, I looked at my buddy and said, “Nope; no way.” The room was a cross between a homeless shelter and your local county jail, both of which I’m familiar with through work. I already know I will have to fight tooth and nail to get a refund. There is a certain percentage of reviews that are authored by the lunatic fringe; this is not one of them.
Andrew
Andrew,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
Everything was great. Super quiet, relaxing and surprisingly beautiful despite being older.
Justin
Justin,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月21日
👍
Danielle
Danielle,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月20日
Parking is just a gravel lot, no pavement, no clear parking spots. We did have a couple of bugs in our room, a house centipede and a stink bug. The carpet was just laid down over the old floor, not secured properly. Beds were uncomfortable and had stains on the bedspreads. TV remote didn’t work properly. Bathroom door was difficult to shut and there were stains on the door and walls. The staff was nice enough but I wouldn’t stay here again.
Kari
Kari,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月20日
Price was great. Strange set up on ground level. Met with Check in on second floor. Lady was nice. The room looked really dated. Saw a large bug on the wall, bed had a stain on the sheets, holes inside top blanket like old cigarette burns. People were talking in the hall at 5am and it was all I could hear. I'll pay more next time I visit Pittsburg.
john
john,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月17日
It was very comfortable
Joseph
Joseph,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月15日
I checked in but left in couple of hours , stayed in different hotel, IMO I dont feel safe to spend the night
Emmanuel
Emmanuel,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月8日
I didn't like nothing. The property was run down broken elevator. I had to walk up two flights of stairs carrying my bags up and down. It was terrible