Food and staff were excellent. However, the hotel was let down by the musty smell in the public areas and the cleanliness of the bathroom, which was not good. No fridge or air con. The hotel was over priced for the accommodation offered.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Nice hotel but poor internet connectivity
Nice hotel and room was very nice, good breakfast and dinner was reasonably good too. No elevator was a bit of a problem with the bags, though we did get help when we checked in to get them up two flights of stairs. Internet was very poor, seems they had just changed providers and were having issues
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
david
david,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Great hotel…Definitely stay again
Very welcoming & friendly staff nothing too much trouble…..we were travelling with dogs & they were made welcome too 👌
Sarah
Sarah,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
RICKIE
RICKIE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Jane
Jane,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 14 日
Very friendly and welcoming team. Comfortable rooms and friendly, busy bar. Dog friendly without the extra charges that most hotels add. Great access to the hills and Malvern.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
v Good
David
David,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 1 日
Mixed feeling
So mixed review
Firstly the location is great and a lovely building .
The first room we had room 15 was very tired so we asked to move and our request was dealt with promptly and professionally and we were move to room 2
This room was much nicer bright and airy although the bathroom floor needs attention and this room would be a 10 rather than a 7
We ate all 3 nights and found the food to excellent as well as breakfast which has a great choice and used the bar which was nice and full of friendly locals.
The stand out for us here were the staff they are really pleasant and helpful nothing is too much trouble.
We would stay again but would make sure we booked one of the larger rooms such as room 2 as the standard room just wasn’t upto to standard
Jamie
Jamie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Perfect for the single traveller. Breakfast choice was good.
You can walk to the Malvern Hills, about 1.5 miles or you can drive and park and emjoy the views across the Severn valley and Herefordshire.
Christine
Christine,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 13 日
Overnight stay for a Theatre visit
Excellent hotel. Very warm welcome on arrival and departure. Exquisite room. Good food. Will rerurn.
Elizabeth
Elizabeth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 10 日
Daryl
Daryl,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 2 日
Clean and comfortable. Provides what is needed. Pub looked nice but closed when we arrived around 10.
William
William,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 22 日
A lovely, cosy hotel with amazing service. The staff were friendly and very helpful.
Amanda
Amanda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 19 日
Nigel
Nigel,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 7 日
We liked the quirkiness of the property. The staff were all welcoming and happy to assist. There was some dust in the room. The room felt a little too shabby chic. One of us didn’t enjoy their dinner, the vegetable lasagne was not very good! The breakfast however was excellent.
Sally
Sally,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 4 日
Rooms underwhelming and need maintenance and refurbishing or prices need to be reduced.
Overall Average …
Philip
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 2 日
Very friendly staff, a very good and large room. A very good. Afternoon tea and good breakfast.
Graham
Graham,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 1 日
Staff lovely friendly. Nothing too much trouble. Will be back.
Elaine
Elaine,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 25 日
Ruth
Ruth,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 25 日
Lovely Hotel
lovely old fashioned hotel. The bedroom was spacious and comfortable- a lovely hotel. Bar was not overly warm due to log fire out of action but overall a lovely hotel. Breakfast was excellent. Booked to stay again