Great stays with good location and services. Sure will back again.
Suk Yee
Suk Yee,6 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月12日
千萬不要遲過夜晚6時取房
同一座大厦分成2間酒店,這間酒店的房間較另一間便宜少少。但沒有服務可言。酒店接待處是用了一酒店房809室改成,像臨時辦公室,6時後沒人辦工。我在8:00pm 取房要先致電熱線,用電郵收取表格,填寫pdf 檔再email 给對方,之後到地下入口對著門鐘鏡頭顯示護照,信用卡正反兩面,才能取到房間及開門密碼。但第二天早上11:00am 還要到809室再做親身check in,因為第一晚只算臨時性質。電話中的女士及臨時接待處的經理都有禮貌,但夜晚取房困難给人很差第一印象。房間不設清潔服務,需要取毛巾及清垃圾可以致電要求。有厨房但没有洗碗機,且没人清潔,所以我們放棄了煮食。經理强調他們價錢便宜,且有大電視,但我說你們浪费了我一個早上觀光時間等11:00am來check in 第二次,而且我來渡假目標不是觀看大電視的。唯一可取處是位置方便,且泊車5分鐘路程AUD35 -天,可以多次出入。但下雨天取車就有少許不方便。
man wai
man wai,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月1日
HSIAOHSUAN
HSIAOHSUAN,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Leah
Leah,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月23日
Our stay was pleasant. A little hard to work out the parking but we got there in the end. Heading into reception was a little weird given it was in a hotel room but everything worked out.
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月26日
Soo jin
Soo jin,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
John
John,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年12月4日
위치가 좋아서 시내 주요지역 접근성이 우수했습니다. 다만 창문이 없어서 환기가 불가능해 공기가 안 좋았으며, 특히 머그컵 등 주방도구가 지저분해 사용하기 꺼려졌습니다. 일부 컵은 세척해도 여전히 더러운 상태였음.
그리고 체크인시 직원이 없어 30분이나 기다려서 짧은 여행기간이었는데 좀 아쉬웠습니다.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Excellent facility and cleanliness
Anthony
Anthony,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月28日
Reception is on level 8 of the Mantra. It is a little strange but don't let it put you off. The receptionist was lovely and the standard of the apartment was excellent. Will stay again.
Rachel
Rachel,1 晚旅行
Wotif 真實旅客評語
6/10 不錯哦
2024年11月25日
Irene
Irene,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
Warwick
Warwick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
e coffee/tea were not replenished on and after Day 7 until we were lucky to meet the cleaning lady
Seow Kong
Seow Kong,14 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月20日
Melbourne City Suites was ideal for a ‘hit and run’ visit to Melbourne. Its position is great to the work I was doing, facilities were all that I needed, it was particularly useful to have access to a washing machine, and there were great local options for dining.
Michael
Michael,2 晚旅行
Wotif 真實旅客評語
8/10 非常好
2024年11月12日
The room is spacy & clean, location is so convenient to everything. Only the facility is a bit old, our room's shower head broken and fell off, but the staff moved us to another room fairly quick. Thank you!
Shigemitsu
Shigemitsu,6 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年11月1日
Great property - everything you need and high quality rooms - great location
Scott
Scott,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月29日
Jo
Jo,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月24日
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Janice
Janice,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月8日
Convenient location near tram stops and an easy walk to Southern Cross station. Easy check-in process and we were able to store our bags prior to check-in and after check-out. The suites are located on floors within the Mantra building but that doesn’t impact ease of finding them, check-in etc, just follow the instructions in the email received prior to arrival.
A couple of things that would have enhanced our stay are: small dining table to eat at, and a door into the bedroom as it is more like a partition wall with some glass inserts (this just made it difficult once the kids were asleep to watch tv in the living area or have lights on without risk of waking them up!).
Overall the apartment provided a convenient place for our family holidaying in Melbourne at a reasonable price. Thank you!
Rachel
Rachel,7 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月2日
Property not near any transport, street barely lit and not a lot of people on the street. But facilities were great.
My bathroom hadn’t been cleaned hair and mould in shower and on floor. Cutlery also hadn’t been washed covered in food.
Bed was very firm, aircon always cold and not enough blankets.
The office hours were terrible for me, changed in after 8pm, waiting till 10am to open there was a long line up of people. I never got to see anyone.
If mcs teamed up with mantra they would have a better offer
Jade
Jade,3 晚旅行
Wotif 真實旅客評語
4/10 一般般
2024年9月30日
Not suitable if you're looking for a hassle free accommodation. I've booked 3 king beds & 1 twin bed rooms for 4 nights but even with the twin bed request, i was told by the hotel reception that it is their policy that we must inform again in the email they sent during pre-check in.
The reservation team did not tell me through the phone and in the email that I was suppose to do that and I came to check in with 4 king bed rooms. I requested it during check-in again & was assured that it will be done the next day but it was not & I had to wait till the 3rd day till its done. My guest had to sleep 1 on the bed and 1 at the living room sofa for 2 nights because of the incompetence of the whole team. Wasted so many back and forth calls just to make sure it was done.
Worse still. they are charging me with AUD20 for the twin bed because of their mistake. In short, everything here was a nightmare, NOT FUSS FREE & HASSLE FREE except for its location & spacious room.
Gave my Australian number to 3 DIFFERENT PEOPLE on the spot thru the phone & told them to call me by that number but until now that I've checked out, these 3 people still called me thru the wrong number even though it is a call back within 10mins. I truly cannot understand why.
Diana
Diana,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月15日
For my mother to be harassed for her credit card details by someone off site in a call centre after handing them over, as I did not have one on me. Because there was no Paywave/ EFTPOS machines in sight was a bit suspicious. It's with that having occurred that a line was crossed.
I will not be returning unless I stay with Accor / Mantra Hotels who actually own the building as I have before.
Never again. Ever.
Eugene
Eugene,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月11日
Super convenient , access to trams, city centre almost at doorstep, food shopping.Great for.a city visit.