The staff wanted to charge extra for my kids which were registered fully when I booked. They said it is hotels.com problem and their policy is the golden rule
Siu Lun
Siu Lun,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Spacious room n top value in Tokyo
Well located in Shiodome and can walk to Shinbashi which is a main hub for all the JR n metro. Spacious room in Japan standard. Hotel offers snacks, coffee n drinks with wine at HH. Very quiet neighbourhood on weekends and easy access to restaurant n shops at Shinbashi.
We walked back to hotel after a big meal at Tsukiji and admired the city along the way.
Kenny
Kenny,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Nice and spacious hotel room, easy access to Shiodome, Shinbashi and Daimon/Hamamatsucho stations. Definitely recommended for business travellers.
Kenny
Kenny,5 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 7 日
房間牆上有鼻屎
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
WAI YING
WAI YING,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
ShuMei
ShuMei,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 1 日
Ngai Kit
Ngai Kit,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 27 日
Vent not working
Everything is good but the toilet vent is not working , and it made the room smelly.