Everything is good just only the check out time is too early .10am check out time is too rush :(
The view and the hotspring in the room are very nice .
Poor staff support, no service, all the meat needed to cook by yourself, home appliances is not working but no staff support, food selling machine cannot work with HK phone number
Can’t beat the view for this place.
I just really hope the in suite osen can be warmer or at least it can be like the foot bath, we can adjust the temperature to be warmer - especially in the winter
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
This hotel made the best it experience in Hakone, first 2 days were super cloudy but on the third day we got to se Mt Fuji from the terrace. The place is just perfect!
ALEJANDRA
ALEJANDRA,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Wai Ha Jenree
Wai Ha Jenree,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
The property is in the very best location at Motohakone. Direct view of Mount Fuji the otherside of Lake Ashi.
The checking in process was a lot better than some of teh reviews here. We got into the property easily and checked in with a tablet
My only gripe is the inability store luggage at the property. the lockers at the bus station is close enough at 700Yen for a large locker
w
w,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
This room has it all! Great views, very clean, and the location is perfect. I really liked the extras such as the large screen projector for movies, onsen, snacks and drinks stocked in refrigerator, and all utensils. The entry instructions were very clear and getting into the building and room was a breeze. Highly recommend!