FlowSuites Polanco

3.5 star property
City-center hotel within walking distance of Avenida Presidente Masaryk

Choose dates to view prices

In the heart of Polanco, FlowSuites Polanco offers a haven for urban explorers. Unwind with dry cleaning/laundry services and stay connected with in-room WiFi. Guests appreciate the helpful staff, area shuttle, luggage storage and concierge services.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • 2 bedrooms
  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
$97 nightly
The total price is $116
Nov 23 - Nov 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Separate bedroom
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Apartment, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Separate bedroom
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Auditorio Nacional - 9 min walk - 0.8 km
  • National Museum of Anthropology - 12 min walk - 1.0 km
  • Antara Polanco - 17 min walk - 1.5 km
  • Angel of Independence Monument - 8 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 32 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 19 min drive
  • Mexico City Fortuna Station - 28 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Polanco Station - 7 min walk
  • Auditorio Station - 10 min walk
  • San Joaquin Station - 22 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Café Toscano - ‬1 min walk
  • ‪Myka Frozen Yogurth - ‬1 min walk
  • ‪La Aceituna - ‬2 min walk
  • ‪Fougasse - ‬1 min walk
  • ‪Maison Belén - ‬1 min walk

About this property

FlowSuites Polanco

FlowSuites Polanco puts you in a great location, within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. Also, Angel of Independence Monument and Auditorio Nacional are just a 5-minute drive away. The property is just a short walk to public transportation: Polanco Station is 7 minutes and Auditorio Station is 10 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 79
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 915 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Does FlowSuites Polanco offer free cancellation for a full refund?

Yes, FlowSuites Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at FlowSuites Polanco?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of MXN 915 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at FlowSuites Polanco?

Sorry, there's no onsite parking at FlowSuites Polanco.

What are the check-in and check-out times at FlowSuites Polanco?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at FlowSuites Polanco and nearby?

Recommended spots to visit include Avenida Presidente Masaryk (1-min walk) and Lincoln Park (3-min walk), along with Parque Zoologico de Chapultepec (8-min walk) and Auditorio Nacional (14-min walk).

Does FlowSuites Polanco have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around FlowSuites Polanco like?

FlowSuites Polanco is in Polanco, a short 7-minute walk from Polanco Station and 10 minutes' walk from Paseo de la Reforma.

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Reviews

FlowSuites Polanco Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

8.8

Eco-friendliness

8.0

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Restaurant
Bed
Bathroom
Amenities

Reviews

10/10 Exceptional

Location is perfect, you can do anything just walking.
Francisco, 4-night trip

10/10 Exceptional

Excellent place !!!
Ricardo, 3-night trip

10/10 Exceptional

The staff was amazing and the location was wonderful. It was accessible and walkable to all my meetings. I fully recommend it.
Jorge, 1-night trip

10/10 Exceptional

All was great!
Jose, 4-night trip

4/10 Fair

This place has no air conditioning, and in the middle of the night, someone tried to open my room's door.
Omar, 1-night trip

8/10 Very good

Little loud but comfortable

The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Michael, 3-night trip

6/10 Good

Service is going way down

How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.
Eduardo, 2-night trip

10/10 Exceptional

La habitacion estaba perfectamente limpia, muy amplia y comoda, el personal fue muy amable ademas de que el internet era bastante rapido junto con las pantallas que se veian muy bien
Cristian, 1-night trip

10/10 Exceptional

Great place and great Services!!!
Claudia, 2-night trip

10/10 Exceptional

El recepcionista Fernando de 10
Mario, 1-night trip

4/10 Fair

Ottima posizione, molto comodo. Ma decadente e privo di servizi. Niente aria condizionata o altro. La doccia inondava il bagno ogni volta perche privo di blocco della porta. Evitare. Non capisco perche ha un punteggio cosi alto.
Stefano, 1-night trip

8/10 Very good

Ubicación excelente. ¡¡¡Lo recomiendo ampliamente!!!
Guadalupe, 1-night trip

6/10 Good

The location is great. The property and staff are good and nice. The only issue is that this hotel doesn’t have AC. In the afternoon it was very hot. While the fan provided made it survivable, it was not enough. It cooled off deep in the night/morning. Great for October to April perhaps. Otherwise, book at your own risk.
Alejandro, 2-night trip

10/10 Exceptional

The staff ere extremely helpful and welcoming. The location was wonderful - so close to everything. The property is very modern and clean.
Sharon, 7-night trip

10/10 Exceptional

Very friendly, helpful staff. Clean facilities. Excellent dining adjacent and nearby.
DANIEL, 8-night trip

10/10 Exceptional

The staff were amazing. Any luttle issue or question and they took care of it.
Lou, 5-night trip

10/10 Exceptional

Buena ubicación, lo que no me gustó es que le falta mantenimiento al baño y en general, NO tiene servicio de alimentos, NO espacios libres
Irma Aguilar, 2-night trip

10/10 Exceptional

UBICACION, LIMPIEZA
Pérez del, 4-night trip

8/10 Very good

El agua caliente es un problema.
Enrique S, 1-night trip

10/10 Exceptional

EL ESPACIO DE LAS HABITAXIONES EXCELENTE. EL SERVICIO EXTRAORDINARIO. MUY AMABLES Y DISPONIBLES EN TODO MOMENTO.
Dennis, 4-night trip

8/10 Very good

Muy buena ubicación. El staff muy amable. La propiedad un poco vieja. Necesita mejoras. No reponían el jabón líquido. Tampoco el azúcar ni la crema.
Jaime, 6-night trip

10/10 Exceptional

Excelemte propiedad en zona nice.
Carlos, 3-night trip

8/10 Very good

Todo muy bien. Solo falta el estacionamiento.
veronica, 1-night trip

10/10 Exceptional

Trato excelente, muy atentos!

Todo excelente, muy buen trato personal, superaron mis espectativas, lo único es que no tiene estacionamiento, es importante para mi, fuera de eso lo recomiendo mucho.
Alejandro, 1-night trip

10/10 Exceptional

Hace falta renovar contactos eléctricos y algunos accesorios del baño
Alejandro, 3-night trip