Excellent service and facilities. Friendly and helpful staff - special mention to Intan who checked us in and ensured my family had adjacent views. Even the top brass; Mr Ken Thien, was at the lobby and breakfast buffet engaging guests and providing recommendations, where to eat, how to get there, offering me an umbrella. They deserve more than 5 stars really. Kudos to them team including Basil, Faris, and the rest (apologies, some names were missed!)